Ratings based on 2,040 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Nice!
Comment from Hotel Management
12 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton, For the hotel, it would be a pleasure to have the opportunity to serve you again to bring you the high-quality service that characterizes our hotel.
by A verified traveler
Posted 10 May 2024
Nice hotel next to the airport
Comment from Hotel Management
10 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton,On behalf of Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service.
by A verified traveler
Posted 9 May 2024
Hotel double-billed me for my stay. I have spoken with Customer Service and with hotel staff directly numerous times over a 3-month period. Although I was promised reimbursement, it has not yet happened and staff is not able to tell me when my re-payment will be processed.
by A verified traveler
Posted 9 May 2024
The hotel is very clean and convenient. It is only 5 minutes away from the airport and the hotel provides free 24 hour shuttle service.
Comment from Hotel Management
9 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service.
by A verified traveler
Posted 8 May 2024
good location and transportation
Comment from Hotel Management
9 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service.
by A verified traveler
Posted 6 May 2024
Quick pit stop near airport. Perfect for our needs
Comment from Hotel Management
6 May 2024 by Ech Espinoza, Hotel Management
Greetings from Hampton by Hilton,On behalf of Hampton by Hilton, I would like to thank you for your positive review.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Ech Espinoza, Hotel Management
Greetings from Hampton by Hilton,On behalf of Hampton by Hilton, I would like to thank you for your positive review.
by A verified traveler
Posted 4 May 2024
The hotel was fine. Nothing special. The lady who checked us in was rude. Would not return due to how she spoke to us.
Comment from Hotel Management
4 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton,On behalf of Hampton by Hilton, I want to offer you my sincere apologies for the inconvenience during your stay.Our guests are the most important and the heart of the hotel be sure that an investigation was made with all the parts involved to take action to improve.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton,On behalf of Hampton by Hilton, I would like to thank you for your review.
by A verified traveler
Posted 1 May 2024
Super convenient to the airport. They did a great job with breakfast. Mattresses were uncomfortable, but it was a quiet place to stay after a late flight in.
Comment from Hotel Management
3 May 2024 by May Trejos, Hotel Management
Greetings from Hampton by Hilton,We make great efforts to have an excellent standard of service and we greatly appreciate you feedback
