Ratings based on 510 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
The properly was very well located and in great condition. Staff are extremely friendly and help you with anything you need. The shuttle service from the airport works perfectly, we had no issues arriving to San Jose at midnight. Highly recommend place
Comment from Hotel Management
10 May 2024 by Fabian, Hotel Management
Thanks you so much Santino!!!We hope to see you again.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Fabian , Hotel Management
Gracias Ana, esperamos verte pronto! :)
by A verified traveler
Posted 27 Apr 2024
The staff was welcoming, and helpful, especially Fabian. There is. security guard all night who is also friendly. The breakfast was delicious and served in a beautiful central area.
Comment from Hotel Management
29 Apr 2024 by Fabian , Hotel Management
Thanks for your review Silvia!!!!I hope to see you soon!
by A verified traveler from Martinez
Posted 22 Apr 2024
My favorite hotel in San Jose Costa Rica. The staff is amazing, they make me feel at home. Close to the national theater and other places.
Comment from Hotel Management
24 Apr 2024 by Fabian , Hotel Management
Thanks for you review!We hope to see you again
by A verified traveler
Posted 21 Apr 2024
The staff are awesome, the property old and most of the room don't have AC.
Comment from Hotel Management
24 Apr 2024 by Fabian , Hotel Management
Hi!Thank you for everything!We hope to see you again! :))
by A verified traveler
Posted 13 Apr 2024
We started our Costa Rica experience at the Dunn Inn and 2 weeks later came back to finish it the staff are outstanding and the hotel is beautiful. Convenient, clean, and with onsite parking. We cannot fault the hotel.
Comment from Hotel Management
13 Apr 2024 by Exon Zúñiga , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at Dunn Inn during your time in Costa Rica. Our staff works hard to provide outstanding service, and we're delighted that you found the hotel beautiful, convenient, and clean. We hope to welcome you back again in the future!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Exon Zúñiga , Hotel Management
Hola Jerry!! Muchas gracias por visitarnos, esperamos que vuela muy pronto.
by A verified traveler
Posted 15 Mar 2024
Overall good, but everything is a little bit old
Comment from Hotel Management
15 Mar 2024 by Exon Zúñiga, Hotel Management
Thank you for your comment! We appreciate your words and will take your feedback into account to improve our facilities. We hope to see you again soon!
by A verified traveler
Posted 21 Feb 2024
Hotel Dunn Inn was great about helping us with airport transportation and communication. Everyone there was friendly and our room was spacious.
Comment from Hotel Management
23 Feb 2024 by Exon Zúñiga, Hotel Management
Thank you for sharing your positive experience with us! We are pleased to know that you enjoyed our airport transportation service and communication, as well as the friendliness of our staff. It's great to know that your room was spacious and comfortable. We hope to welcome you back to the Dunn Inn Hotel in the future! Thanks for your kind words!
by A verified traveler
Posted 20 Feb 2024
The property was oookay.
The staff was stellar! We were lucky to meet Yaya at the front desk and she was seriously a breath of fresh air. She was welcoming and she had advise and ideas of what we could do on our way out. We were at another hotel and this is not what I was expecting at all... the professionalism and friendliness was top tier.
I made a mistake with my booking and Yaya was so helpful and helped me not lose my marbles right there. Everything ended up working perfectly. We got a beautiful room.
Now, their rooms do not have AC. It's a small hotel and booked thinking it will be on the way to the airport, no regrets because the staff there was just so wonderful!
Breakfast was okay, not bad but it may be could be better, It is free so not a lot of complaints and they're really accommodating.
The area is not bad but it can get really loud at night, if you deep sleep you wouldn't hear much like some people in our party.
All in all it wasn't bad, it was affordable and you can walk to most things, it's not really in the middle of where it's all happening BUT if you are looking to have a nice, clean affordable place with staff that's really wonderful? then look no further.
Comment from Hotel Management
23 Feb 2024 by Exon Zúñiga, Hotel Management
Thank you for sharing your detailed experience with us! We are glad to know that you enjoyed the hospitality and professionalism of our staff, especially Yaya, who made your stay memorable. We are sorry that the room did not have air conditioning, but we are pleased to know that you were able to enjoy a beautiful accommodation. We appreciate your comments about breakfast and location, we will take them into account for future improvements. We look forward to welcoming you again and continuing to provide you with exceptional service. Thank you for choosing our hotel and for your kind words towards our team!
