Ratings based on 597 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Good location. Easy access to airport and downtown and grocery store.
Graffiti on the area outside my window.
Comment from Hotel Management
25 May 2024 by Reservaciones, Hotel Management
HelloThanks for your great review. See you soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
30 May 2024 by Reservaciones, Hotel Management
Hello NevineThanks for your great review. See you soon!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
25 May 2024 by Reservaciones, Hotel Management
HelloThanks for your great review. See you soon!
by A verified traveler
Posted 29 Apr 2024
Convenient location near to downtown
Comment from Hotel Management
30 Apr 2024 by Reservaciones, Hotel Management
HelloThanks for your great review. See you soon!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Reservaciones, Hotel Management
HelloThanks for your great review. See you soon!
by A verified traveler
Posted 7 Apr 2024
Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
Comment from Hotel Management
26 Apr 2024 by Reservaciones, Hotel Management
HelloWe highly appreciate your comments on your recent stay at our hotel. We are sorry for your bad experience. Thanks you for choosing us and taking the time to review us.
by A verified traveler
Posted 30 Mar 2024
It was nice
Comment from Hotel Management
1 Apr 2024 by Reservaciones, Hotel Management
Hello MaryThanks for your great review. See you soon!
by A verified traveler
Posted 7 Mar 2024
Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
Comment from Hotel Management
21 Mar 2024 by Reservaciones, Hotel Management
Hello AlvaroThanks for your great review. See you soon!
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Reservaciones, Hotel Management
Thanks for your great review. See you soon!
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Reservaciones, Hotel Management
Thanks for your great review. See you soon!
