Ratings based on 705 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Huge property yet it is still so peaceful that you don't realise it consists of do many buildings. Rooms are great, lots of families, yummy breakfast, 24 hour mini market on the property. The staff are friendly, patient and kind, always ready with a smile. I have already recommended it to friends, and in the past week I have already returned! Lovely place
by A verified traveler
Posted 4 Jun 2024
The management is superb. The place is wonderfully kept and the staff is very friendly.
Comment from Hotel Management
4 Jun 2024 by Villas del Rio Staff, Hotel Management
Hi dear Paula. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. We appreciate your feedback its very important for us. We do take pride in catering to our guests’ needs the best way we can. We wish you an excellent day and safe return home.If you’re traveling to this area in the future, don’t hesitate to contact us Regards,
by A verified traveler
Posted 14 May 2024
Excellent
Comment from Hotel Management
15 May 2024 by Villas del Rio Staff, Hotel Management
Thank you Benjamin for your excellent review of Apartotel & Suites Villas del Río. We are pleased to hear that you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 May 2024
Great stay , I’ll come back for sure
Comment from Hotel Management
10 May 2024 by Villas del Rio Staff, Hotel Management
Thank you for your review, Josue! We are glad to hear that you had a great stay at Apartotel & Suites Villas del Río. We look forward to welcoming you back in the future.
by A verified traveler
Posted 2 May 2024
Very secure and comfortable. .
Comment from Hotel Management
2 May 2024 by Reservation staff, Hotel Management
Thank you for sharing your experience at Apartotel & Suites Villas del Río. We are glad to hear that you found the hotel very secure and comfortable. Your feedback is highly appreciated.
by A verified traveler
Posted 29 Apr 2024
Nice breakfast, older property but the staff made requested repairs in a somewhat timely fashion.
Comment from Hotel Management
2 May 2024 by Front Desk staff, Hotel Management
Hello WilliamThank you for sharing your experience at Apartotel & Suites Villas del Río. We are glad to hear that you found the nice bestiary . Your feedback is highly appreciated.
by A verified traveler
Posted 25 Apr 2024
The location was great. The property was gated so it was very safe. The rooms were big and spacious juat wish each room had A/c.
Comment from Hotel Management
2 May 2024 by Front desk staf, Hotel Management
Hello Vicky Thank you for sharing your experience at Apartotel & Suites Villas del Río. We are glad to hear that you found the hotel very secure and comfortable. Your feedback is highly appreciated.
by A verified traveler from lacey
Posted 20 Apr 2024
Lovely property and kind and helpful staff. We had a great experience.
Comment from Hotel Management
24 Apr 2024 by Villas del Rio Staff, Hotel Management
Thank you for your review, Kristy. We are delighted to hear that you had a great experience at Apartotel & Suites Villas del Río. Your feedback is much appreciated.
by A verified traveler
Posted 18 Apr 2024
Very pleasant and convenient. My rented apartment offered a huge space of 3 beds 2 baths, very neat and clean. Breakfast was excellent, we enjoyed our 2 nights stay in Apartotel and visiting the attractions near San Jose.
Comment from Hotel Management
18 Apr 2024 by Villas del Rio Staff, Hotel Management
Dear Ajit, we are thrilled you enjoyed the staff at breakfast the most during your stay! Thank you for recommending us with a 10. We look forward to welcoming you back soon.
by A verified traveler
Posted 11 Apr 2024
Beautiful suits immaculate property, rooms well used but clean and functional with beautiful floors.
Comment from Hotel Management
18 Apr 2024 by Villas del Rio Staff, Hotel Management
Dear Adam, we are thrilled you enjoyed the hotel during your stay! Thank you for recommending us with a 10. We look forward to welcoming you back soon.
