Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
by A verified traveler from Tijuana
Posted 15 Jun 2024
Great place
Comment from Hotel Management
17 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Jose, It was a complete pleasure for us to be your hosts this recent vacation. We are pleased to know that you enjoyed all of our services and amenities. We hope that in the future you will give us the honor of hosting you again on another visit to Los Cabos.We send you our warm regards.
by A verified traveler from Fort Washington
Posted 15 Jun 2024
Great all inclusive site in Cabo. Nice entertainment every day. Beautiful grounds. Excellent staff.
Comment from Hotel Management
17 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Terry, We are glad to hear that you had a wonderful experience at our beloved resort.We hope that in the near future you will give us again the pleasure of being your hosts.We send you our warmest regards.
by A verified traveler
Posted 9 Jun 2024
Furnitures, walkways, poolsides are not clean. Have to ask for service all the time. Best food is pizza. Cannot use the ocean or water front.
When busy pool lounges become unavailable.
Comment from Hotel Management
10 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Kourosoh, Thank you for giving us your kind comments, as they help us improve the experience of our dear guests. We regret that we did not meet your expectations; however, we will take the necessary actions to make our guests feel like they had a wonderful experience. We send you our best regards. Sincerley,
by A verified traveler
Posted 8 Jun 2024
pretty good food
Comment from Hotel Management
8 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Galek, Thank you very much for your kind comments on your most recent stay. We hope that in the near future you will once again give us the pleasure of assisting you.Best regards.
by A verified traveler
Posted 8 Jun 2024
Need better food options. Food is not good. And 2 days they had one restaurant closed due to private event and other 2 restaurants had very long wait
Comment from Hotel Management
8 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Jatinder,Thank you for taking the time to contact us.We are very sorry for the situation that occurred during your visit.We invite you to contact us by email or directly on our social networks so that we can personally follow up on your comments. We send you cordial greetings.
by A verified traveler
Posted 7 Jun 2024
Old food bad services everyday they used old food not not good for all customers
Comment from Hotel Management
7 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Sonny, Thank you for taking the time to get in touch with us.We are very sorry for the situation that occurred during their visit.We invite you to contact us via email or in our social media so that we can personally follow up on your comments.Best regards.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Apreciable Luis Noel Gonzales, Muchas gracias por brindarnos su amable evaluación.Es un placer para nosotros haber sido sus anfitriones estas vacaciones. Esperamos recibirle muy pronto en unas próximas vacaciones. Le enviamos saludos cordiales.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Neliya, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,
by A verified traveler
Posted 3 Jun 2024
Good place for a family with toddlers. Very friendly staff who are available at all times of day to help. Food is really good but options could expand to include more continental and rice options.
Comment from Hotel Management
4 Jun 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Ranjith Kumar,Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing Dreams Los Cabos Suites Golf Resort & Spa to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,
