Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lewiston
Posted 21 May 2024
Dreams is on the Cabo corridor and is a great place to stay if you want Cabo but not all the hustle and bustle. We truly enjoyed the resort (it was our second time there, third time at a Dreams resort) and the amenities. Staff are very attentive and kind. We celebrated a birthday and every day there was a little surprise for us in our room or even delivered to the pool! We did not travel with children and enjoyed the adults-only pool daily. Please note the ocean is not swimmable at the resort. All in all, a great choice for all-inclusive but not too big!
Comment from Hotel Management
21 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Heidi M, Thank you for choosing Dreams Los Cabos Suites Golf Resort & Spa as your host and taking the time to share your experience with us. We are glad you found the view that characterizes every suit of our resort to be breathtaking. We hope to have the honor of welcoming you back, allowing us the opportunity to provide you a truly wonderful and memorable experience. Best regards,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Brittaney, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,
by A verified traveler
Posted 18 May 2024
Everything was beautiful! A great experience.
Comment from Hotel Management
20 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Patricia, Thank you for your kind review.It was a complete pleasure for us to welcome you into your second home at Dreams Los Cabos.We will be waiting for you in the near future with open arms. We send you a warm and cordial greeting.
by A verified traveler from Ladera ranch
Posted 14 May 2024
From the start you are being sold services! From timeshares to joining Hyatt club to tours! We didn’t even get our room yet. Plus they did not honor Expedia VIP , they stated you have to be Expedia plus member. Their 20 percent off spa is ONLY on very few options. The staff looks like they don’t want to be there. The “entertainment” at pool was a repeat of same boring activities for the 6 days we were there. Nothing special. The Icing on cake was our last day two females in the 24hr Cafe began to verbally fight and one slammed the door because other refused to “work”. Overall it’s a property you only visit once and move on to other properties. Not worth spending your hard earned money. Oh another thing, this hotel charges $41 usd for sun lotion and $27 usd for straws. Just FYI to bring your own. They really know how to gouge the customer.
Comment from Hotel Management
15 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Sepehr, Thank you very much for providing us with your kind comments.We are sorry to hear that you did not fully enjoy your stay due to these unusual anomalies. We will promptly forward your comments to our management so that we can improve in the areas mentioned. We sincerely apologize for the inconvenience and hope that in the near future you will give us a second chance to show you that we have improved and are worthy of your kind patronage. Best regards,
by A verified traveler
Posted 13 May 2024
I visited with my family and had a wonderful time. The property is clean and well maintained, the staff was attentive and just plain nice. I especially liked that the "all inclusive" was really all inclusive, without a bunch of miscellaneous "fees" and other sudden "costs" necessary to have a great time. We are hoping to make this an annual Mother's Day trip!
Comment from Hotel Management
15 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Lisa, Thank you for choosing Dreams Los Cabos Suites Golf Resort & Spa as your host for your recent vacations and for taking the time to share with us your five-star review of our resort.Your first-hand experience truly helps other families that travel together.We are proud to know that the service you received from the staff members was consistently first-class, as were the facilities and accommodations of the hotel.One of our main commitments as a team is to ensure unforgettable experiences for our guests on their trips back home.Allow me to thank you once again for your comments, and on behalf of our team, we genuinely hope to have the opportunity to welcome you again soon.Sincerley,
by A verified traveler
Posted 12 May 2024
They have only 2 choices for beer non domestic was not told before hand! Waited in concierge‘s2 hours could not resolve transportation pick up to airport the number given was not a valid number! Went back next morning again wasting last morning in concierge office finally finds it was under different name and number than I was given. Could not have 5 yr old twins visit unless we paid $500 a day for 4 people they were staying next door at Villa La Valencia who allowed us access everyday FREE!
Comment from Hotel Management
14 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Theodore,Thank you for your visit and for your feedback.It's important for us to improve ourselves and create the best memories. That’s why we highly appreciate your feedback.We are very sorry to read about these unusual anomalies, which are not common among our guests. However, we will share your comments with our management staff to make the needed improvements in order to be better in the correspondent areas you mention.We hope you can grant us a new opportunity to host you once more and prove to you the quality of the service we provide.Rest assured, your next vacation will be the best of your life and memorable.Best regards,
by A verified traveler
Posted 8 May 2024
This property was nice but small. If you are looking to golf, there is no golf course on premise “hence the name”. The food is very limited during non dining hours. The main reason for my low rating is due to resort harassment. We sat through a presentation and after the presentation, we decided it wasn’t a good time to invest just yet. 2 additional presenters pressured us on the why and we had to keep repeating. At that point it was a hard NO! We booked an excursion with the hotel and on our return the driver did not show up which resulted in us taking an Uber back. With very little explanation as to why, other than they apologize. Overall my experience was decent.
Comment from Hotel Management
8 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Charlene, Thank you for sharing your personal experience during your stay with us. We regret the inconvenience you had with the timeshare presentation and the excursion company. Please know that we, as a resort, are completely foreign to the ways in which they run their sales and processes. However, we will send your kind comments directly to the leaders of these companies since, for us, the comfort of our dear guests is a priority. We hope that in the near future, you will give us a second opportunity to show you that we have improved and that we are worthy of your kind patronage.We send you our best regards. Sincerley,
by A verified traveler
Posted 8 May 2024
We stayed at Dreams Los Cabos for my best friends wedding. From our arrival we were treated like stars. VIP check in took us straight to the concierge and we had a drink in our hand with in minutes. We were given a late check out with our VIP package. Everyone was extremely helpful. At one point a staff member even came to my room to give me a lesson in how to use the steamer in our room. It was extremely helpful as I recorded it and sent it to the wedding party so we could steam our dresses and suits. The food and drinks were top tier. Our excursion was a blast and easy to set up. Extremely friendly staff. All around an amazing trip. We will never forget our stay and look forward to returning.
Comment from Hotel Management
8 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Efrain, First of all, thank you very much for taking a minute of your valuable time to write your kind comments about our labor. We are pleased to know that you thoroughly enjoyed your stay. Please know that your comments are a great motivation to continue providing excellent service to our dear guests. We hope that in the near future we will welcome you back to your second home at Dreams Los Cabos. We send you our best regards! See you soon!
by A verified traveler from Moore
Posted 1 May 2024
Beautiful!!
Comment from Hotel Management
2 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Victor, Thank you for your kind review. We are pleased to know that you had a wonderful stay at our resort.We hope to have you back home very soon. Best wishes.See you soon!
by A verified traveler
Posted 30 Apr 2024
I don’t usually leave reviews but this one is rightfully earned ! I’ve traveled to A LOTTT of places, first time in Cabo was AMAZING. The resort is not a party resort, very family friendly with the option to be in an adults only section. Food options were good considering all inclusive resorts aren’t always good in that sector. Super relaxing and quiet but close enough to the Cabo strip/other food/drinking places! Stay here! You won’t regret it especially if you’re looking to relax and have Spa services with nice big rooms and a sweet staff
Comment from Hotel Management
2 May 2024 by Jimena Martínez, E-Concierge. , Hotel Management
Dear Geraldina, Thank you for your kind comments. We are proud to know that we were worthy of your generous patronage.We hope that very soon you will grant us the honor of being your hosts again.We will be waiting for you with open arms. Best regards.
