Ratings based on 28 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Woodbridge
Posted 30 Jan 2024
Very nice excellent
Comment from Hotel Management
20 Feb 2024 by Miguel Angel Trujillo / General Manager, Hotel Management
Dear Leidy, We thank you for having had the time to rate our hotel. We look forward to seeing you again in this your home.sincerely
by A verified traveler from El Paso
Posted 16 Aug 2022
It’s a new hotel in a far industrial area. Do not recommend to travel at night. Humantla, Tlaxcala is about 25 minutes away. Even though is a new hotel, they have electricity problems. Air conditioner gave up due to electricity going on and off. Free breakfast is a plus!
by A verified traveler
Posted 5 Aug 2018 on Hotels
by A verified traveler
As Good As It Gets In The Model City
Posted 22 Feb 2018 on HotelsStaying the model city is fine if you are there to visit the main factory. If you don't have business there I wouldn't recommend staying as there is nothing around. That being said if you are travelling here for work I assure you have stayed in worse places. Hotel is very new and in good shape. Not the best English skills at the front desk. A little hard to find if you try and use your phone's GPS. At the traffic circle put the dealership behind you and you'll see a little one lane road saying CD Modelo. That is the way you want to go. Overall not bad and really your only choice. Restaurant has fair prices.
Comment from Hotel Management
12 Mar 2018 by Mauriciio Mejia Sales Manager , Hotel Management
Good morning, thank you for your comments, and we are going to take you to keep improving, I hope to see you again soon for this your house.
Regards
by ADRIANA
Good service
Posted 13 Sep 2017 on HotelsGood service
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 22 Apr 2024
La estancia estuvo muy bien.
by A verified traveler
Posted 24 Nov 2023
by A verified traveler from IZTACALCO
Posted 13 Nov 2023
En términos generales y prácticos es muy buen hotel, bonito, algo elevados los precios. La comida del restaura es buena, aunque el desayuno incluido bufet es muy simple sin mucha variedad. En cuanto a la limpieza creo que es una buena área de oportunidad a mejorar y el personal es muy amable.
Comment from Hotel Management
12 Dec 2023 by General Manager, Hotel Management
Estimado Erick, Agradecemos que se haya tomado el tiempo de mencionarnos su experiencia en nuestro hotel, tomamos muy en cuenta su retroalimentación y vamos a hacer todo lo posible por mejorar en esos puntos que menciona para que en su siguiente visita cumplamos en su totalidad sus expectativas. Quedamos a sus ordenes y esperamos verlo pronto en esta su casa.
by A verified traveler
Posted 11 Nov 2023
Comment from Hotel Management
12 Dec 2023 by General Manager, Hotel Management
Estimado Emilio, Agradecemos se haya tomado el tiempo para evaluarnos de forma positiva. gracias a esto nos motiva mas para poder seguir ofreciendole el servicio que se merece. Esperamos verlo nuevamente en esta su casa.
