Ratings based on 83 Verified Reviews
4.7 Room cleanliness
5.0 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Lovely setting and restaurant; well-kept property. Wonderful staff.
by A verified traveler
Posted 25 May 2024
I loved staying at Falling Leaves! Paula was so kind and made sure we had a comfortable stay. She was always in contact with the drivers who took us to our tours, and she made great suggestions for our trip. The property itself was so inviting and peaceful, I felt like we had our own oasis! The room was just what we were looking for - tons of space with a roomy bathroom and shower with great temperature control and water pressure. Their restaurant and the staff were very accommodating, and they made our stay very enjoyable. The Cahal Pech ruins are a two-minute walk from the hotel, which was very convenient and fun to go to. I highly recommend this for your stay in San Ignacio!
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Hi Emily, Thank you for the great review, we truly appreciate it. We try to make our guest have the best experience at Falling Leaves Lodge. Thank you for choosing to stay with us.
by A verified traveler
Posted 12 May 2024
I had a very relaxing stay at the well-appointed lodging. The newly installed pool was a pleasant and welcomed surprise, especially since it wasn't listed at the time of booking. Upon arrival, guests are greeted and escorted to their rooms. The onsite restaurant and staff were wonderful, and despite the current expansion happening on the grounds, we had an enjoyable and relaxing stay.
The eco-friendly toiletries provided were a nice touch. Conveniently located next to the Cahal Pech Archaeological Reserve, which we were able to see from our room, is a nice stop, as the other sights are hours drive away.
There are a few restaurants located within walking distance from the residence. However, please note that the walk down several steep streets to the downtown area is not easy, especially in the heat. It takes about 20 minutes, and requires a climb back up to the residence, so it's not suitable for everyone. If you prefer, you can take a cab from the welcome center to the downtown area for around $10 BZE.There are a few restaurants located within walking distance from the residence. However, please note that the walk down several steep streets to the downtown area is not easy, especially in the heat. It takes about 20 minutes, and requires a climb back up to the residence, so it's not suitable for everyone. If you prefer, you can take a cab from the welcome center to the downtown area for around $10 BZE.
Comment from Hotel Management
22 May 2024 by Management, Hotel Management
Hi Heide, Thank you for taking the time to send us a great review. We really appreciate it and thank you for choosing to stay with us.
by A verified traveler
Posted 28 Apr 2024
This property was amazing. The staff provided help that I didn’t event think of. The location is on top of the hills so peaceful but close enough to go into town when desired. It’s walking distance from Cahal Pech and had a fantastic sunset. I would stay here again.
Comment from Hotel Management
30 Apr 2024 by Management, Hotel Management
Hi Kimberly, Thank you for the great review. Thank you for staying with us.
by A verified traveler
Posted 14 Apr 2024
The staff at this resort are over the top welcoming. The room was clean, quiet and relaxing and a great value for the price.
Comment from Hotel Management
17 Apr 2024 by Management, Hotel Management
Hi Kristin, Thank you for the great review. We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 12 Apr 2024
Really great staff who went above and beyond to make our stay nice. They were in the process of making the pool area really nice! The pool looked refreshing but we didn't go in it.
Cons: the room we stayed in was pretty small and rustic. But for the short time we were there, it was fine.
Comment from Hotel Management
17 Apr 2024 by Management, Hotel Management
Hi Jena, Thank you for taking the time to write us a great review. We hope to have the pool area completed by the end of this month
by A verified traveler
Posted 2 Apr 2024
Very close to Maya ruins site.
Comment from Hotel Management
9 Apr 2024 by Management, Hotel Management
Hi Mr. Clive, Thank you for staying with us and for the great review.
by A verified traveler from Belize City
Posted 2 Apr 2024
Comment from Hotel Management
6 May 2024 by Management, Hotel Management
Hi Shou Ku, thank you very much for the great review. Thank you for choosing to stay with us.
by A verified traveler
Posted 28 Mar 2024
Property is huge with many trees and plants.
Pool is beautiful and there was construction on new building for changing and bathrooms
Room was adequate but door to room was ill fitting and did not seem safe.
Paula was a shining star in the front office and took great care of us.
Comment from Hotel Management
9 Apr 2024 by Management, Hotel Management
Hi Mr. Craig, Thank you for the great review. I will have maintenance take a look at the door.
by A verified traveler
Posted 24 Mar 2024
property is in the midst of being renovated, alot of unsafe areas. staff was great, Paula was so nice and helpful as was Kevin. shower could use attention, mold in some areas.
Comment from Hotel Management
9 Apr 2024 by Management, Hotel Management
Hi Lisa, Thank you for staying with us. It is only the pool area that is under construction. The pool is now open and we are in the final stage of the restroom and bar.
