Ratings based on 333 Verified Reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
5 out of 5
by A verified traveler

Posted 28 May 2024
We went during a very dry season with 33 days of drought. The smoke from the forest fires were overwhelming but it did not take away from the beauty and functionalities of the property. Every staff member we encountered were amazing. Not a thing to complain about.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
3 out of 5
by A verified traveler

Posted 24 May 2024
The place should look nice once the construction is complete.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
3 out of 5
by A verified traveler

Posted 18 May 2024
Insufficient air conditioning
5 out of 5
by A verified traveler

Posted 6 May 2024
This was one of the best places I’ve stayed San Ignacio. Great value for money. Friendly staff, nice pools, and several options for meals. The best was the view of the valley below. Next time I will stay in one of the authentic cabanas
3 out of 5
by A verified traveler

Posted 5 May 2024
For the price that you pay you don't get a lot as far as tv, water etc. There is a coffee machine in the room but no coffee.
5 out of 5
by A verified traveler

Posted 5 May 2024
Absolutely beautiful.