Ratings based on 131 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado cliente:Gracias por haber dejado su comentario. Nos esforzamos por lograr que la experiencia de nuestros clientes sea la mejor. Realmente lamentamos el no haber podido lograr sus expectativas en esta oportunidad.. Sin embargo, nos reiteramos a sus órdenes para futuras ocasiones.
by A verified traveler
Posted 1 Apr 2024
Like: Cleanliness, safety
Comment from Hotel Management
1 Apr 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We appreciate your score for the service received. It is always a pleasure for us to offer the best service to our clients.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado cliente:Agradecemos su puntuación por el servicio recibido. Siempre es un placer para nosotros ofrecer el mejor servicio a nuestros clientes. Nos alegra que este compromiso se haya visto reflejado en su visita. Esperamos poder ofrecerle nuestros servicios en una próxima ocasión.
by A verified traveler from Tampa
Posted 20 Mar 2024
Staff was amazing! Room was ice cold and very clean. Had a separate living room, separate shower, and separate toilet area. Double vanity sinks separate as well, I was impressed with the price. Nice TV and a sofa bed, beds were pretty cool
Comment from Hotel Management
1 Apr 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We are grateful that you took the time to share your opinion with us. I am glad to know that our work team provided you with excellent service. We work very hard to make each experience the best.
by A verified traveler
Posted 16 Mar 2024
My stay here was absolutely wonderful. The room was large and extremely clean and everyone here was incredibly nice and helpful with any requests. Beyond grateful for my stay here. Thank you!!!
Comment from Hotel Management
1 Apr 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We are grateful that you took the time to share your opinion with us. I am glad to know that our work team provided you with excellent service. We work very hard to make each experience the best. We hope to be able to offer you our services on a future occasion.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear Guest:We appreciate your score for the service received. It is always a pleasure for us to offer the best service to our clients. We are glad that this commitment has been reflected in your visit. We hope to be able to offer you our services on a future occasion.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We are grateful that you took the time to share your opinion with us. I am glad to know that our work team provided you with excellent service. We work very hard to make each experience the best. We reiterate at your orders.
by A verified traveler
Posted 18 Feb 2024
Has no hot water. The beds aren't good quality. The amenities are ok
Comment from Hotel Management
20 Feb 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We're sorry for your inconvenience. We'll work to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Super great value
Posted 5 Feb 2024 on HotelsWow -what a gem. Great price for a clean, spacious, comfortable place to sleep. It's a dorm room - but what a great value. Only complaint was not knowing the gates to the campus would close on the weekend. A little advanced warning of this with written directions to the alternate entrance would have been VERY helpful. I would recommend for the budget-wise traveller.
Comment from Hotel Management
7 Feb 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear Tina:We are grateful that you took the time to share your opinion with us. I am glad to know that our work team provided you with excellent service. We work very hard to make each experience the best. We are truly sorry for any inconvenience.
by A verified traveler
Posted 25 Jan 2024 on Travelocity
Clean, nice staff, only thing is to make sure you know how to get back in once the gates close at night!
Comment from Hotel Management
25 Jan 2024 by Erlinda Vega Mercado, Administrator, Hotel Management
Thanks for staying with us. We appreciate your feedback!
