Ratings based on 960 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Greatvstay
by A verified traveler
Posted 1 May 2024
Everyone was so friendly and everything was within walking distance so that was a plus
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Nathaniel, it's wonderful to hear that you loved the friendliness of The Marker San Francisco's team members and found our location convenient for exploring the area. Your positive remarks make us proud. We can't wait for your next visit.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Julie, it's always a pleasure to hear from satisfied guests. The Marker San Francisco appreciates your high rating and we're delighted you had a memorable experience with us. Come back soon for another wonderful visit!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
James, it's fantastic to see the perfect rating! It seems that The Marker San Francisco met your expectations. We hope to have the pleasure of serving you again in the future.
by A verified traveler
Posted 29 Apr 2024
Enjoyed our stay. The large deep tub was amazing.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Craig, thank you for sharing your positive experience at The Marker San Francisco. We're glad to hear you enjoyed the spaciousness of our bathtub. It's always a pleasure to make our guests' stay more comfortable and relaxing. We hope to welcome you again on your next trip to San Francisco.
by A verified traveler
Posted 28 Apr 2024
The room was wonderful and the staff was very friendly and helpful. The area around the hotel is a bit rundown but felt safe.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Stephen, it's delightful to hear that you found our rooms at The Marker San Francisco to be wonderful and our team members very friendly and supportive. We're pleased that you felt secure in the surrounding vicinity. It was definitely a pleasure to host you. Let us welcome you back soon for another remarkable encounter.
by A verified traveler from Long Beach
Posted 26 Apr 2024
Great
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Roberto, it's delightful to hear that you have such a positive view of The Marker San Francisco. Our main priority is for our guests to have a superb stay and your comments indicate we achieved that. We look forward to your next stay with us.
by A verified traveler
Posted 25 Apr 2024
I liked the uniqueness of the rooms and hotel interior but the location of the hotel was not in a safe place which is to be expected in any major city downtown area . Overall it was a good experience
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Chelsea, it's wonderful to hear that you found our hotel's interior and rooms to be distinctive at The Marker San Francisco. We regret though, that you had some concerns about the location. It's true that city centers can be busy, but we want to ensure all of our guests feel comfortable. We're glad nonetheless that your overall stay was positive. We hope to welcome you back in the future.
by A verified traveler
Posted 25 Apr 2024
Charged me amenities fee without my knowledge
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Farina, we understand your concerns regarding unexpected fees and recognize it's crucial to offer clear communication. We endeavor to communicate all costs as clearly as possible and we regret any oversight that may have led to a dissatisfaction for you. It may be helpful to note though that amenities fees are quite standard and ensure our valued guests access to a variety of services that enhance overall comfort. Rest assured, we have taken note of your feedback and will utilize it to enhance our communication moving forward.
