Ratings based on 528 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from South Jordan
Posted 25 Apr 2024
Clean and neat boutique hotel. Perfect for our short couple getaway.
by A verified traveler
Posted 22 Mar 2024
This property is in the perfect location in regards to where my daughter lives in San Francisco. I never saw anyone who worked there but the check-in was electronic and they made it easy to check-in and go straight to your room. No elevator so you do have to take your luggage upstairs yourself. It was clean and very cute also. We will stay there again.
Comment from Hotel Management
26 Mar 2024 by Aziza T., Hotel Management
It's wonderful to hear that our location served you well during your stay. Being close to local attractions and transport links is something our guests often appreciate, and we're glad it was the case for you. Our beloved stairs are protected by Historic preservation. The Grove Inn is one of San Francisco’s oldest boarding houses. This 3-story Italianate-Victorian style building was constructed in 1865 during the Gold Rush era. We strive to provide exceptional service and amenities to all of our guests and we do have a luggage elevator which is available during the front desk hours from 9 am to 5 pm. We eagerly await your next visit and the chance to exceed your expectations once more!
by A verified traveler
Posted 15 Mar 2024
Comfortable and convenient with charm.
Comment from Hotel Management
17 Mar 2024 by Aziza T., Hotel Management
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our Inn. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!
by A verified traveler
Posted 15 Mar 2024
Great check in, room was ready when we checked in and as expected
Comment from Hotel Management
17 Mar 2024 by Aziza , Hotel Management
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.
by A verified traveler
Posted 27 Feb 2024
Wonderful experience! The rooms were so nice and the neighbor is nice and quiet. I’ve stayed in a. Lot of areas of San Francisco and this was by far my favorite!
Comment from Hotel Management
29 Feb 2024 by Aziza T., Hotel Management
Thank you so much for your stellar rating! We happy to hear that you enjoyed your stay and, we look forward to welcoming you back the next time you visit the area.
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Aziza T., Hotel Management
Thank you so much for taking the time to rate us. We hope to have you back with us soon!
by A verified traveler from Hong Kong
Posted 8 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Aziza T., Hotel Management
Thank you so much for taking the time to rate us. We hope to have you back with us soon!
by A verified traveler from West Linn
Posted 3 Feb 2024
Small hotel, friendly staff and easy to walk to great restaurants and parks. Don’t recommend brining a car, parking can be a challenge.
Comment from Hotel Management
27 Feb 2024 by Aziza T., Hotel Management
Thank you for your feedback. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
by A verified traveler
Posted 2 Feb 2024
The wash sink drains very very slow. If your room is on the first floor, you can hear people walking upstairs.
Comment from Hotel Management
29 Feb 2024 by Aziza T., Hotel Management
Thank you rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. We hope to have the pleasure of welcoming you back for a 5-star experience.
by A verified traveler from San Jose
Posted 2 Feb 2024
Nice rooms in the neighborhood. Walk to SF Jazz and many restaurants. All manner of shops and it’s near the performing arts. I would return.
Comment from Hotel Management
27 Feb 2024 by Aziza T., Hotel Management
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We are looking forward to welcome you back in the future for another outstanding stay!
