Ratings based on 988 Verified Reviews

3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Sep 2024
They don't have a full service desk that you have contact all the time. Be careful some of the rooms does not have shower or washroom in them. The hotel condition is decent but it is old and wear and tear. My room was facing the street which had a good view however the windows were not blocking the noise at all even though I was on the 6th floor. A homeless guy was moaning and making noise all night and did not let me sleep until 4am. Also I felt like I am sleeping on the side of road (because of car passing noise overnight).
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2024
4 out of 5
by A verified traveler

Posted 14 Sep 2024
Excellent hotel for the price and area, centered on everything downtown, common transportation very close all around, pubs... Everything in good condition and only thing I could say is the lack of clear answer about my late checkout, but that was nicely cleared out!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2024
4 out of 5
by A verified traveler

Posted 10 Sep 2024
This hotel was very central for walking around san franciaco..staff were helpful..onky downside as room wasnt cleaned at all the 5 days we stayed but we did get fresh towels when we asked.we wr happy with it and if ever rwturning we would stay again...area can be a little intimidaring as there is a big big issue with drugs & homelesness and you see more of that very clise to this street.
4 out of 5
by A verified traveler

Posted 8 Sep 2024
Overall a great stay, besides feeling a bit uncomfortable because of the homeless and sad drug use in the immediate vicinity the hotel (it's city wide, so not a whole lot to do..just sad). Still, we felt very safe. Our view of a concrete wall was actually rather comical! Very basic but comfortable room. Only real critique was that we could have used more than one towel each for a two night stay!
5 out of 5
by A verified traveler

Posted 2 Sep 2024
Just what we needed for our stay. Comfortable, as described, well kept, centrally located, great price.
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Excellent hotel in Chinatown, San Francisco. Easy access to the rest of the city. Room was very clean, quiet and comfortable. Would return for next stay in San Francisco.
4 out of 5
by A verified traveler

Posted 20 Aug 2024
Good
4 out of 5
by A verified traveler from Palmerston North

Posted 20 Aug 2024
This place was worth it for the money paid. Great location close to Union Square. Check in staff at the Stanford were very friendly, accomodating and helpful, the staff at the Bartlett not as much. Asked for fresh towels (as per instructions) but never got them. Could have done with a kettle and mini fridge in the room. However, place was clean and convenient.