Ratings based on 608 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Apr 2024
The staff was very friendly, very accommodating to our request for a ground level room, and check in was super quick!
Comment from Hotel Management
29 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon!
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Stay was pleasant, room was nice/clean.
Comment from Hotel Management
22 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
4 out of 5
by A verified traveler

Posted 16 Apr 2024
Comment from Hotel Management
29 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
The room smelled like some one had smoked in it
Comment from Hotel Management
15 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We are sorry to hear about the smell of smoke, as all of rooms are non-smoking. We appreciate your feedback and hope to welcome you again soon.
5 out of 5
by A verified traveler from Fresnoc

Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Kitchen has everything you need
Comment from Hotel Management
4 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Na
Comment from Hotel Management
4 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Comment from Hotel Management
17 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you so much for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
5 out of 5
by A verified traveler from Los Angeles

Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.