Ratings based on 589 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Very Good Hotel To Stay In San Francisco You Can See The Golden Gate Bridge And Downtown San Francisco
by A verified traveler from Novato
Posted 28 Apr 2024
For the price, you really can’t beat it. I was very pleasantly surprised. And the parking is free!
Comment from Hotel Management
29 Apr 2024 by Customer Care Team, Hotel Management
Dear Diane, we are thankful for giving our hotel a splendid rating for our parking facilities and prices. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team
by A verified traveler from South San Francisco
Posted 20 Apr 2024
👎
Comment from Hotel Management
23 Apr 2024 by Customer Care Team, Hotel Management
Dear Claudia, thank you for rating your stay at Presidio Parkway Inn. However, we couldn't help but notice that you were not fully satisfied with our amenities during your stay. It would be helpful if you could let us know which part of your stay was not on par with your expectations. This will only help us grow with the excellence we aim to attain. We'll be sure to make up for any issues and give you a rewarding experience on your next visit!Best Regards,Customer Care Team
by A verified traveler
Posted 7 Apr 2024
Friendly staff ❤️, quiet rooms, convenient beds, safe neighborhood, great price deal. Worth the stay.
Comment from Hotel Management
9 Apr 2024 by Customer Care Team, Hotel Management
Dear Nandikanti, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Vicksburg so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team
by A verified traveler
Posted 7 Apr 2024
Great location.
Comment from Hotel Management
8 Apr 2024 by Customer Care Team, Hotel Management
Dear Dianne, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team
by A verified traveler from POMONA
Posted 7 Apr 2024
So we stayed there 3 days and the cleaning lady didn't come to try and clean our room till 7pm, we had left and came back twice and room still not done, they say they have breakfast, but not the case, only coffee, orange juice, and some danishes. The motel itself was ok, very close to Fishermans Wharf and Russian hill
Comment from Hotel Management
8 Apr 2024 by Customer Care Team, Hotel Management
Dear Lorenzo, we apologize for the inconvenience you experienced during your stay with us. Providing timely housekeeping services and accurate information about our amenities is important to us, and we regret falling short in these areas. Please know that your feedback has been shared with our housekeeping team and kitchen staff to ensure immediate improvements. Thank you for appreciating our location, sharing feedback about your stay, and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Presidio Parkway Inn.Best Regards,Customer Care Team
by A verified traveler from South San Francisco
Posted 5 Apr 2024
The deposit is high and is not returned as they assure you, you have to be calling your bank
Comment from Hotel Management
8 Apr 2024 by Customer Care Team, Hotel Management
Dear Claudia, we apologize for any confusion or inconvenience regarding the deposit amount. Please be assured that we will investigate this matter promptly and take appropriate action to ensure that our policies are communicated clearly to our guests. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to San Francisco.Best Regards,Customer Care Team
by A verified traveler
Posted 31 Mar 2024
Room had a hole in the wall with a bunch of wires in it. We were given dirty towels with black shoe marks on them. We found a COCKROACH in the shower. When asked if we could get new sheets the only put a new comforter & left the old sheets. (We noticed because the sheet had a hole in it). Blow dryer didn’t work. Knob to turn shower on/hot water kept falling off too. Don’t stay here this place was so horrible.
Comment from Hotel Management
1 Apr 2024 by Customer Care Team, Hotel Management
Dear Melisa, we sincerely apologize for the numerous issues you experienced during your stay. This is not the experience we strive to provide for our guests, and we deeply regret the inconvenience caused. Please know that we take your feedback seriously, and we will address each of these concerns with our housekeeping and maintenance teams to ensure that they are rectified immediately. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Customer Care Team
by A verified traveler
Posted 25 Mar 2024
Excess to the city
Comment from Hotel Management
27 Mar 2024 by Customer Care Team, Hotel Management
Dear Bernadette, thank you for letting us know you had a great stay at Presidio Parkway Inn. We're glad the easy access to the city from our property was perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
by A verified traveler
Posted 24 Mar 2024
I highly recommend this place when you visit San Francisco
Comment from Hotel Management
25 Mar 2024 by Customer Care Team, Hotel Management
Dear Darren, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team
