Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Our stay at the Orchard was great! Front desk staff was so friendly and helpful. The location was well located to transportation, restaurants, and attractions. The hotel was clean and comfortable. And certainly doing their part to be eco-friendly. Our only knock would be that the cleaning staff was not consistent. Some days everything was picked up, restocked, and there was attention to detail. Other days things were not replenished, forgotten, or surfaces were not wiped down. We would choose the Orchard again👍
Comment from Hotel Management
20 May 2024 by GMKTA, Hotel Management
Many thanks Robert for your kind review! We are delighted that you would choose our hotel again, and also appreciate your feedback. Please return soon!Best wishes,Klaus AtzmuellerGeneral Manager
by A verified traveler
Posted 17 May 2024
Beautiful small hotel, comfortable room will all amenities including fridge, friendly staff, good restaurant for breakfast.
Comment from Hotel Management
20 May 2024 by GMKTA, Hotel Management
Thanks so much, Tony, for choosing The Orchard Hotel and for your kind words and perfect score! We look forward to welcoming you back in the future.Best wishes,Klaus AtzmuellerGeneral Manager
by A verified traveler
Posted 7 May 2024
This property is in the heart of Nob Hill walking distance to China Town and Union Square. It is steps away from the cable car street and right above a main bus stop. The staff was friendly and rooms were clean. Not much of a lobby and no free breakfast - but you can make coffee in your room.
Comment from Hotel Management
7 May 2024 by GMKTA, Hotel Management
Thank you for your feedback. Best wishes.
by A verified traveler
Posted 1 May 2024
Great location and excellent service from the staff at this location.
Comment from Hotel Management
1 May 2024 by GMKTA, Hotel Management
Thanks so much, Eugene!We look forward to the pleasure of welcoming you back. Best wishes, Klaus Atzmueller General Manager
by A verified traveler
Posted 30 Apr 2024
Friendly staff, quiet, spacious room, fabulous breakfast options, and close to public transportation. Factor in a steep daily rate for nearby parking if you have a car though.
Comment from Hotel Management
30 Apr 2024 by GMKTA, Hotel Management
Thanks so much, Patricia!We are happy to read that you enjoyed your stay with us. Please return soon. Best wishes, Klaus Atzmueller General Manager
by A verified traveler
Posted 29 Apr 2024
We had a great stay at the Orchard Hotel! The rooms were clean and spacious. Hotel staff were extremely polite. Excellent walking distance to Union Square as well!
Comment from Hotel Management
30 Apr 2024 by GMKTA, Hotel Management
Thanks so much, Shazeen!We look forward to the pleasure of welcoming you back.Best wishes,Klaus AtzmuellerGeneral Manager
by A verified traveler
Posted 28 Apr 2024
Loved location, clean and comfortable rooms.👍 Hotel was a winner and will be back when in San Francisco.
Comment from Hotel Management
29 Apr 2024 by GMKTA, Hotel Management
Thanks so much, Joanna!We look forward to welcome you back on your next visit to San Francisco. Best wishes,Klaus AtzmuellerGeneral Manager
by A verified traveler
Posted 26 Apr 2024
Beautiful quiet wonderful hotel.
Comment from Hotel Management
26 Apr 2024 by GMKTA, Hotel Management
Thanks so much, Alfred!We look forward to the pleasure of welcoming you back.Best wishes,Klaus AtzmuellerGeneral Manager
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by GMKTA, Hotel Management
Thanks so much, Stan!Please return soon. Best wishes, Klaus Atzmueller General Manager
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
14 May 2024 by GMKTA, Hotel Management
Thanks so much, Andrew!Please return soon.Best wishes,Klaus AtzmuellerGeneral Manager
