Ratings based on 965 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Front desk staff are wonderful. Thank you for your service.
Comment from Hotel Management
2 May 2024 by LiA team, Hotel Management
Thank you for your kind words about our front desk staff! We are thrilled to hear that you had a wonderful experience with them. Our team takes great pride in providing exceptional service to all our guests. We look forward to welcoming you back for another memorable stay in the future!
by A verified traveler
Posted 28 Apr 2024
The area nearby , outside feeling like Disneyland, but my room In april priced economical
Hot water comes easily
Desk attendant very cheerful n polite .
the best variety of eating establishments nearby , honestly , i wished i had more time to enjoy them .
Comment from Hotel Management
29 Apr 2024 by LiA team, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us and found our room pricing to be economical. We are glad that you found our hot water easily accessible and that our desk attendant was cheerful and polite during your visit.We are also pleased to hear that you appreciated the variety of eating establishments nearby. We understand your sentiment about wishing you had more time to enjoy them, and we hope that you will have the opportunity to do so on your next visit.We appreciate your kind words and look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 26 Apr 2024
Everything
Comment from Hotel Management
27 Apr 2024 by LiA team, Hotel Management
Thank you for choosing to stay at our hotel and for taking the time to rate your experience. We are delighted to see that you had a positive stay with us. Your feedback is valuable to us, and we would love to hear more about what made your stay enjoyable. If you have any suggestions or comments to share, please don't hesitate to reach out. We look forward to hosting you again in the future and providing an even better experience. Thank you for your support
by A verified traveler
Posted 24 Apr 2024
Easy reliable place
Comment from Hotel Management
24 Apr 2024 by LiA team, Hotel Management
Thank you for your review! We are delighted to hear that you found our hotel to be easy and reliable.Providing a seamless and dependable experience for our guests is always our top priority. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel!
by A verified traveler
Posted 22 Apr 2024
Every time that a room would be getting cleaned up downstairs or upstairs, there was always a lot of flies and even when I enter the room there was flies everywhere on the outside and I couldn't get a fly out of the room once I was in. I really don't like seeing flies everywhere
Comment from Hotel Management
23 Apr 2024 by LiA team, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the presence of flies in and around the hotel premises. Please rest assured that we take your concerns seriously and will address this issue promptly with our housekeeping and maintenance teams to ensure a more pleasant and comfortable environment for all our guests in the future.We appreciate your valuable feedback as it helps us to continuously improve our services and facilities. Should you choose to stay with us again, we will make every effort to ensure that your experience is nothing short of exceptional.Thank you for bringing this matter to our attention.
by A verified traveler from Sacramento
Posted 21 Apr 2024
Great place, I return over and over when in town for business.
Comment from Hotel Management
21 Apr 2024 by LiA team, Hotel Management
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you have consistently enjoyed your stays with us and that our hotel has become your preferred choice when in town for business.We strive to provide exceptional service and a comfortable environment for all our guests, and we are thrilled to know that we have met your expectations. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit.If there is anything we can do to further enhance your experience, please do not hesitate to let us know. Thank you once again for choosing to stay with us.
by A verified traveler
Posted 19 Apr 2024
We stayed two nights here and thought it was great value. It is an older motel but the updates are recent and high quality. We really liked it and would go back for sure.
Comment from Hotel Management
19 Apr 2024 by LiA team, Hotel Management
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our accommodations to be of great value and that you appreciated the recent updates we have made to enhance the overall guest experience.It is always our goal to provide a comfortable and enjoyable stay for all our guests, and we are thrilled to hear that you would consider returning in the future. Your 5/5 rating means a lot to us, and we look forward to welcoming you back on your next visit.Thank you for choosing to stay with us, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
17 Apr 2024 by LiA team, Hotel Management
Thank you for sharing your feedback with us. We are disappointed to hear that your experience fell short of expectations during your stay. Your satisfaction is our top priority, and we apologize for any inconvenience you may have encountered.We take your comments seriously and will use them to improve our services and ensure a better experience for all our guests. If you would like to discuss your concerns further or provide more details, please do not hesitate to contact us directly.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.
by A verified traveler
Posted 16 Apr 2024
It was updated however Caltrain runs until 1145 at night hard to sleep
Comment from Hotel Management
16 Apr 2024 by LiA team, Hotel Management
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be updated and we appreciate your positive rating. We apologize for any inconvenience caused by the noise from the Caltrain running until late at night. Please rest assured that we will look into ways to mitigate this issue and ensure a more peaceful stay for our guests in the future.We hope to have the opportunity to welcome you back and provide you with an even better experience.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by LiA team, Hotel Management
We greatly appreciate your 4/5 rating of your recent stay at our hotel. Your feedback is valuable to us, even without specific comments. We are delighted to hear that you had a positive experience during your time with us.If there are any particular aspects of your stay that stood out to you or if there are areas where we can further enhance your experience, please do not hesitate to share your thoughts with us. Your input helps us strive for excellence and ensures that we continue to meet and exceed your expectations.We look forward to the opportunity to welcome you back for another memorable stay
