Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Louie, Hotel Management
Thank you for your feedback! We hope to see you again soon in our hotel.
by A verified traveler
Posted 28 Apr 2024
Good location for fisherman’s wharf. Excellent staff. Happy hour. Rooms getting a little dated.
Comment from Hotel Management
28 Apr 2024 by Louie, Hotel Management
Thank you for staying with us and giving us good feedback. We hope to see you again soon in our hotel.
by A verified traveler
Posted 19 Apr 2024
The property was okay. Not the cleanest I have been to. And the location was okay
Comment from Hotel Management
20 Apr 2024 by Louie, Hotel Management
Thank you for your feedback. We hope to see you again soon in our hotel.
by A verified traveler
Posted 12 Apr 2024
Great location, friendly staff.
Comment from Hotel Management
13 Apr 2024 by Louie, Hotel Management
Thank you for giving us a perfect score and good reviews. We hope to see you again soon in our hotel.
by A verified traveler
Posted 12 Apr 2024
Nice place to stay and close to pier 39
Comment from Hotel Management
12 Apr 2024 by Louie, Hotel Management
Thank you for your feedback! We hope to see you again soon in our hotel.
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Louie, Hotel Management
Thank you for your feedback! We hope to see you again soon in our hotel.
by A verified traveler from Vancouver
Posted 9 Apr 2024
Great area and very walkable to Fisherman’s Wharf, local restaurants and shops. No coffee maker in the room, although coffee is offered in the morning in the lobby. We ended up going out for a good cup of coffee. Parking is expensive at $70 per night. No pool or hot tub. Staff are very friendly and helpful.
Comment from Hotel Management
9 Apr 2024 by Louie, Hotel Management
Thank you for the feedback. We hope to see you again soon in our hotel.
by A verified traveler
Posted 4 Apr 2024
The location of this hotel is great. The restaurant and bar is good too. The only complaint I have is the parking. The hotel has a small parking lot but we have to pay for valet parking a total of $70 per day . It’s ridiculous. $40 hotel fee and $30 for “city fee”. All other hotels don’t charge this city fee and is much lower. If you can park in the garage lot and save some $$$.
Comment from Hotel Management
6 Apr 2024 by Louie, Hotel Management
Thank you for your feedback. We hope to see you again soon in our hotel.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
5 Apr 2024 by Louie, Hotel Management
Thank you for giving us a perfect score! We hope to see you again in our hotel!
by A verified traveler
Posted 21 Mar 2024
Loved the place! Great service & beautiful place
Comment from Hotel Management
5 Apr 2024 by Louie, Hotel Management
Thank you for your wonderful feedback! We hope to see you again in our hotel.
