Ratings based on 970 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
Very nice old hotel. Enjoyed the pastries and coffee in the morning. The view rooms are worth the upcharge.
Comment from Hotel Management
2 May 2024 by Regina, Hotel Management
Greetings Mark, Thank you so much for choosing our little hotel by the Bay for your stay.We truly appreciate you for taking your time and share your experience with ujs.Cant wait to host your stay.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Great place to stay being so close to city transportation and the wharf!
Comment from Hotel Management
1 May 2024 by Oliva front desk agent, Hotel Management
Anastacia good afternoon:Thank you for the feedback, we hope to see you again next time you visit San francisco.At your servicie,
5 out of 5
by A verified traveler from renton

Posted 30 Apr 2024
Easy to check in and held bags for us. Room was clean and easy to access.
Comment from Hotel Management
1 May 2024 by Oliva front desk agent, Hotel Management
Jeffrey good afternoon,Thank you for your visit and for the feedback , please visit us again on your next trip to San Francisco.At your servicie,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Loved how cute and charming the hotel was. With the sad state of SOME San Francisco areas, the location of the hotel was quiet and breathtaking with the view of the Bay Bridge. Would stay again.
Comment from Hotel Management
28 Apr 2024 by Oliva front desk agent, Hotel Management
Patrick good morning,Thank you so much for your visit to our hotel. We thank you for the feedback and hope to see on your next visit to San Francisco.At your service,
4 out of 5
by A verified traveler

Posted 27 Apr 2024
.
Comment from Hotel Management
27 Apr 2024 by Regina, Hotel Management
Greetings Serdal, Thank you ever so much for choosing our little hotel by the bay for your stay.We truly appreciate you for taking your time on your tight agenda.Cant wait to host your next stay.Best regards
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Safe, quiet, convenient.
Comment from Hotel Management
23 Apr 2024 by Oliva front desk agent, Hotel Management
Dear guest thank you for your visit and for your feedback.we hope to see you again on your next visit to San Francisco.Sincerely,
2 out of 5
by A verified traveler

Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Oliva front desk agent, Hotel Management
Marissa good evening,Thank you for the feedback, we apologize we didn't fulfill your expectation.Please let us know what could we have done to make your stay pleasant and comfortable, we value your opinion and management will thank you .Sincerely,
4 out of 5
by A verified traveler from San Francisco

Posted 21 Apr 2024
Compared to the major chain hotels & larger boutique hotels around it, this one has that “San Francisco” charm; a bit old world, a bit classic, a bit modern. Compact, cozy, unpretentious & on the famed waterfront w/ the Ferry Building a quick stroll away, Little Italy not too far out after that & all that San Francisco has to offer easily accessible by tram or subway. That view of the Bay Bridge on a foggy morning, amazing!
Comment from Hotel Management
22 Apr 2024 by Diana, Hotel Management
Greetings, Thank you son much for choosing our little hotel by the bay for your stay.We are so happy to know our hotel was nice, hopefully we can host your next stay.Warm regards
3 out of 5
by A verified traveler

Posted 20 Apr 2024
It is worth because of its location. But that's it.
Comment from Hotel Management
20 Apr 2024 by Regina, Hotel Management
Greetings, Thank yo9uj ever so much for choosing our little hotel by the bay.We appreciate you for taking your time to share your experience with us.Warm regards.
4 out of 5
by A verified traveler

Posted 20 Apr 2024
Nice
Comment from Hotel Management
20 Apr 2024 by Regina, Hotel Management
Greetings, Thank you son much for choosing our little hotel by the bay for your stay.We are so happy to know our hotel was nice, hopefully we can host your next stay.Warm regards.