Ratings based on 364 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Nice little boutique hotel. No amenities, but very friendly people, and high-level of customer service.
Comment from Hotel Management
28 Apr 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 22 Apr 2024
My room was next to elevator and the noise was unbearable when in use
Comment from Hotel Management
22 Apr 2024 by H32One, Hotel Management
Dear Guest, Thank you for your candid review. We apologize for the inconvenience. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Sincerely, H32One
by A verified traveler
Posted 16 Apr 2024
The only issues I had were the bed wasn’t the most comfortable and the heat wasn’t working in the building. Its was around 40’ degrees at night. They did give me a space heater but it was still cold.
Comment from Hotel Management
17 Apr 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 13 Apr 2024
This hotel was great! A little small but it was renovated and cleaned. The only thing I didn’t like was ine of the towels was dirty. Like a black spot but other than that it was surprisingly good. I will come back.
Comment from Hotel Management
14 Apr 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 28 Mar 2024
This is my go-to spot for when I’m in the Bay Area for both work/play. It has the old SF architecture with a modern/redone feel. The beds are comfy, there is a safe/well lit parking garage right behind it (not part of the hotel).
Comment from Hotel Management
29 Mar 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 18 Mar 2024
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Comment from Hotel Management
19 Mar 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 16 Mar 2024
Staff was very friendly and hospitable. Location is perfect and safe for walking even at night. At the doorsteps of Chinatown, galleries nearby, short walk to SFMoMA, gelato across the street is yummm! Parking is $42 a night at the White House garage but on Sat/Sun you can park on the street for free (read the signs). Elevator is slow.
Comment from Hotel Management
19 Mar 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
21 Mar 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
21 Mar 2024 by H32One, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel32One Team
