Ratings based on 983 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Laundry machine was not working which created an unexpected line.
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Dear Alexandra, We apologize for the inconvenience caused by the laundry machine issue, resulting in an unexpected line. Your feedback is appreciated, and we'll work diligently to address this matter to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention
by A verified traveler
Posted 20 Apr 2024
I liked it ok
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Donna,Thank you so much for the five-star review. We are happy to hear you enjoyed your stay with us, and we hope you will consider staying with us again soon.
by A verified traveler
Posted 20 Apr 2024
Nice people, well appointed
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Christen,Thank you for all of your kind comments and for choosing to stay at Holiday Inn San Mateo-San Francisco SFO. We are so happy to hear you thoroughly enjoyed our friendly services and amenities. We look forward to your next visit.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 24 Mar 2024
Good services
Comment from Hotel Management
28 Mar 2024 by General Manager, Hotel Management
Dear Winston, Thank you so much for choosing to stay with us at Holiday Inn San Mateo-San Francisco SFO. We are thrilled to learn you had such a pleasant stay, and we are proud to have earned your five-star review. We hope to see you again soon, as it was a pleasure having you.
by A verified traveler
Posted 19 Mar 2024
There isn’t a lot of stores/gas stations close by. Seemed to be a little drive to things with lots of traffic everywhere. But everything about our room was good!
Comment from Hotel Management
25 Mar 2024 by General Manager, Hotel Management
Dear Danielle,Thank you for your review. We're delighted you had an enjoyable stay with us while visiting San Francisco! It was a pleasure having you here, and we hope you return soon.
by A verified traveler
Posted 18 Mar 2024
We felt very safe and surrounding is super clean. Staff are really nice and friendly as well!
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear MaRheaa,Thank you for being our guest and sharing your kind review. We know how important clean, safe accommodations and friendly staff are, so we are delighted you were impressed. It would be an honor to welcome you back for another lovely stay.
by A verified traveler
Posted 15 Mar 2024
Clean room , great value
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Dear Alexander,Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay. It is a pleasure to know that you appreciate our commitment to cleanliness. Thank you for choosing Holiday Inn San Mateo-San Francisco SFO and we hope to welcome you back again soon.
by A verified traveler
Posted 8 Mar 2024
