Ratings based on 935 Verified Reviews
2.7 Room cleanliness
2.9 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointed? A little
Posted 10 Jul 2021 on HotelsWe we not even sure we had gotten the right room. The beds were not queen size like in the reservation. 1 made a terrible amount of noise when you moved around on it. The cleanliness was questionable. The pool had very limited hours but looked clean. Overall a NO frills place.
by A verified traveler
The best at a reasonable price. Hands down.
Posted 8 Jul 2021 on HotelsA very nice hotel for the price.
I would book again every time. It was quiet. Clean linen. I got a nice sized room with balcony, there was a nice pool and a bench complete with bhuda statue. Hotel owner was very helpful with booking and checkin times and went the extra mile helping with my late check in. Very nice well kept hotel. I encountered not a single issue or anything seedy. A genuinely nice budget hotel that i hope stays around, even with a change in ownership. Would have loved to see the sports bar up and running. :)
by A verified traveler
Posted 7 Jul 2021
Was a good night sleep nice and clean room thanks
by A verified traveler
Posted 26 Jun 2021
nothing that i would say i liked
the property was discosting with squocky bed and cocroches in the room and no wakeup call or front desk after 8 pm till 10 am
no breakfast and no AC
stuff eas stolen from my car in the parking lot but they told me thair are not responsible
the shower was dirty
bathrooms ware not sanitysed
bed was making squicky noises and was super unconfirtible
staff ware rude and unprofessional
the roof looked like it had a leak at some point but nobody cared to fix it
no dining or room service was provided
by A verified traveler
Posted 25 Jun 2021
Wow, these guys are something else. If I could give negative
stars I would! Service and attitude was so bad it turned comical!
Almost straight out of a bad sitcom! We were about 130 miles from the
location when some lady named Stephanie called and said if we don't
get there by 8pm our hotel room would expire and we wouldn't get our
money back. First off, there was nowhere on the expedia website that
stated this under the hotel description. If we knew we would have made
sure to get there sooner. This Steph lady was rude and unnecessarily
combative. We decided to stop and stay somewhere else that night but
arrived at the hotel the next day. Once there we found out Stephanie
wasn't even the manager as she had lied she was. I also purchased
breakfast with the room and get this...yall ready? She said there's a
coffee maker in your room and here's a packet of oatmeal! Lord I can't
make this up! We stayed the second night because we were too tired to
find another hotel but please please please stay away from this place!
I don't even know how it's still in business! I have to now request a
refund from my credit card company. I don't understand how this type of fraud businesses verified by expedia and offering to people.
Comment from Hotel Management
25 Jun 2021 by Lisa, Hotel Management
Hello my name is Lisa, I am the manager of this hotel. I completely understand your frustrations. I would love to give you answers to a lot of your complaints. I am more than happy to show you where on Expedia it says that we close at 8:00 and I also wanted to address the breakfast. Due to covid we had to stop our normal breakfast but still wanted to give the option of our guests to have something available to them which is the coffee tea and oatmeal. I 100% Do not find it ok for any of my staff to treat anyone like that and for that I genuinely apologize for any negative effect that person had on your stay. I also do not want you to have to go through all of that to get a refund. If you give me your name I will find your information and would be happy to give you a full refund. Again I am so very sorry for your experience with us, I do not tolerate any of that behavior from anyone that works here and that will be dealt with separately.
by A verified traveler
Posted 24 Jun 2021
Their Wi-Fi signal didn't reach the room, it was only available around the front desk area.
Tried to call the front desk from the room several times and they never pick up.
No AC in the room.
by A verified traveler
Posted 12 Jun 2021
by A verified traveler
Posted 23 Apr 2021 on Orbitz
I like their daily house keeping room is clean and tidy
Comment from Hotel Management
27 Apr 2021 by Lisa, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 29 Mar 2021
Comment from Hotel Management
27 Apr 2021 by Lisa, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 27 Mar 2021
the carpet was very smelly and the place overall needs maintenance, looks dirty
Comment from Hotel Management
27 Apr 2021 by Lisa, Hotel Management
Thank you so much for your feedback, We are in the middle of renovations for all of the room, We apologize for you experience.
