Ratings based on 1,804 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
A/C wasn’t working, view was not as described and although I had previously had a good stay, this stay was just alright.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
AC didn’t really cool. I asked them to look at it and they gave me a fan, which worked, but AC still wasn't cooling. Awesome location. Taxis always available immediately.
Comment from Hotel Management
28 Apr 2024 by Casey, Hotel Management
Good morning AmyThank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 27 Apr 2024
It was ok not the best for the price
Comment from Hotel Management
27 Apr 2024 by Front office Dept., Hotel Management
Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 24 Apr 2024
Pay enough to stay here and they charge almost $100 a night for parking! The rooms were just mediocre. Better places in the area to stay at. Next time I will choose a different location.
Comment from Hotel Management
24 Apr 2024 by Front office Dept., Hotel Management
Thank you for staying with us and for leaving us a post stay review. Feedback like yours will help us cater to our guests. Private parking in down town SF can be quite expensive. Next time you are in town please reach out to us and inquire about our "Park and Stay Package". This package includes parking into your rate at a reduced price. We hope to see you in the future, if you have any questions or concerns please do not hesitate to reach out.
by A verified traveler
Posted 22 Apr 2024
Amazing location and service.
Comment from Hotel Management
22 Apr 2024 by Casey, Hotel Management
Good morning Suleman, Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 21 Apr 2024
A/C was broken in our room the front desk was able to send up a fan which was nice but the fan was extremely dusty
Comment from Hotel Management
21 Apr 2024 by Front office Dept., Hotel Management
Good morning Jesus,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us. I have made note of the issues you experienced during your stay and I will be following up with all necessary departments. I will be following up with our Engineering and Housekeeping department to check A/C concern and the Fan. We never want any of our guests to experience disruptions when staying with us, so please accept our apologies for the inconvenience. Thank you again for you feedback and I hope this experience will not preclude you from staying with us again.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Casey, Hotel Management
Good morning LavindaThank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 21 Apr 2024
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Comment from Hotel Management
22 Apr 2024 by Casey, Hotel Management
Good morning Loretto, Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
