Ratings based on 192 Verified Reviews

3.7 out of 5
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Nyack

Posted 20 Apr 2024
The property was old and a little shabby but clean and the staff were very pleasant and polite but the area around the hotel was very dirty and unsafe with people living on the streets.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
5 out of 5
by A verified traveler

Posted 10 Apr 2024
This is a great property to stay for the price. It’s cozy and the location is walking distance from Union Square and Chinatown. Transportation from Muni, BART, and. Cable car stop is nearby. A liquor store is conveniently located next to the hotel for any water or small snacks or items. The walls are thin so you can hear people talking or leaving their rooms sometimes but otherwise it’s relatively quiet. Our room was near an alley so we were able to hear the noise from outside. This is a nice place to stay so I’m happy with this hotel for a short trip. Also an attendant is posted at the front desk 24 hours a day, making check in and late check in, in our case easy.
4 out of 5
by A verified traveler

Posted 1 Apr 2024
This hotel was in an area filled with great restaurants and bars, all of which were walkable and easy to access. There is not a lot of parking but the hotel provides a promo code for a parking garage about one block away which was very convenient. The hotel itself is nice and the room was clean, but the beds were not the most comfortable. It is a bit loud in the rooms at night, but that is expected because it is in the heart of city.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2024
4 out of 5
by A verified traveler from San Francisco

This traveler left a rating score only Posted 15 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024
3 out of 5
by A verified traveler

Posted 4 Feb 2024
the room was very small for two people.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024 on Hotels