Ratings based on 5,740 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
This is a very nice, well maintained property in an excellent location. Super close to the port if you’re going on a cruise (I personally was not), close to other spots of interest, and within walking distance of public transportation options. My room was quite good, though it had some flaws, mainly the lack of lighting. No overhead light in the main room (just by the doorway) and having just 3 lamps isn’t enough, especially on cloudy days.
The BIGGEST issue I had and the reason I would rate this 3.5 stars instead of 5 is the water situation. There was no way for me to get water without either drinking from the bathroom sink (eww, pass), or buying bottles of water from the gift shop. The vending machines in my floor was broken so I had to go the gift shop route, spending $4 for a bottle of soda and nearly $8 for a single bottle of water. I don’t know if this was a hotel thing or a San Diego thing, but it was shocking how much water was. I had to by at least 5 bottles since I was there for several day and doing a bit of walking. Having a spot to refill water bottles like they do in airports and museums would have been nice, could have saved me some cash, and, most importantly, reduced the amount of plastic waste I ended up accumulating. I was there in April and can’t imagine how much worse this would be in the summer. This seems like an easy fix to instal filtered water fountains, not sure why it’s not being taken.
I would return, but definitely plan ahead.
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Wyndham San Diego , Hotel Management
Carolyn, thank you so much for your perfect rating and for choosing us for your recent stay. We're delighted to know that everything met your expectations, and we hope to see you again soon!
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Wyndham San Diego , Hotel Management
Thank you, Luis, for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to discuss this further with you. Please reach out to us at (insert appropriate hotel phone number based on Luis's review location) so we can better address your concerns.
by A verified traveler
Posted 1 May 2024
Amazing
Comment from Hotel Management
1 May 2024 by Wyndham San Diego, Hotel Management
Thank you, Pouria, for the fantastic review on Expedia! We're thrilled you had an amazing experience at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
by A verified traveler
Posted 1 May 2024
Great customer service
Comment from Hotel Management
1 May 2024 by Wyndham San Diego, Hotel Management
Thank you, Melliza, for acknowledging our customer service on Expedia. We strive to provide exceptional service, and it's rewarding to hear when this is recognized by our guests. We hope to see you again soon!
by A verified traveler
Posted 1 May 2024
This was the second time we stayed at this property! We loved it. It was great to have a Bayside balcony so we could watch the ships come and go. It is close to everything that we were excited to see close to the light rail. It was nice that there was a shuttle to get us to and from the airport, and check out where a breeze. And the staff was wonderful.
Comment from Hotel Management
1 May 2024 by Wyndham San Diego, Hotel Management
It's always a pleasure to welcome back returning guests, Kristin! We're delighted to hear that you enjoyed your stay, especially the Bayside balcony view and our convenient shuttle service. Thank you for your kind words about our staff and property. We can't wait for your next visit!
by A verified traveler
Posted 30 Apr 2024
Nice
Comment from Hotel Management
1 May 2024 by Wyndham San Diego, Hotel Management
Thank you, Leon, for taking the time to leave a review on Expedia. We're glad you had a nice stay and hope to see you again soon for another wonderful experience.
by A verified traveler
Posted 30 Apr 2024
AC was not very good, room was hot the whole time
Comment from Hotel Management
1 May 2024 by Wyndham San Diego, Hotel Management
Thank you for your review, Caitlyn. We apologize for the discomfort caused by the AC issue in your room. We're looking into this matter to ensure it’s addressed promptly. We appreciate your patience and hope to welcome you back for a cooler stay next time.
by A verified traveler
Posted 30 Apr 2024
It was quiet and walkable to everywhere but parking cost lots
Comment from Hotel Management
1 May 2024 by Wyndham San Diego, Hotel Management
We appreciate your feedback, Hiren. It's great to know that you found our location convenient and quiet. Regarding the parking, we understand the challenges and are continually working on improving the parking experience for our guests. Thank you for bringing this to our attention.
