Ratings based on 256 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Property is design is fun & very Margaritaville-forward but front desk staff was not helpful & fees are excessive - $65 for daily valet, $30 resort fee for 2 small bottles of water & wi-fi. Our room was on the 4th floor (out of 10 floors) & we were staring into another building. When they texted to see if our room was adequate, I said we would love a room higher up, they didn’t even bother to reply. Pool bar staff were attentive & friendly, pool was cold. When I asked if they could break change for the valet, they said no. When I asked for a breakfast recommendation, the person didn’t offer any ideas, asked her manager who did, but then wrongly said “no, they aren’t open right now. I googled it & they were open. Dinner restaurant staff was lovely & attentive but fish tacos were fishy, Caesar salad very bland & generic. Overall the hotel is fine, but service & food are lackluster.
Comment from Hotel Management
7 May 2024 by General Manager, Hotel Management
Hello Heather,We thank you for taking the time to share your experience with us, and we want to be the first to apologize your stay did not live up to expectations, which we strive to exceed. It's great to hear some of our staff were able to deliver that five-star experience to you, but we're sorry to hear the rest did not quite hit that mark. We'll be sure to refresh our team on how to deliver only the best in customer service, and we'll use the rest of your feedback to help us continuously improve our guest experience and comfort. Thank you again for your review, and we hope you have a great day.Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Stayed in April with a large group (24) adults, teens and kids.. it was a great stay! We loved the vibe. Only thing I personally would have liked is a spa. I had to book outside the hotel
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Hello Laura,Thank you for the kind review! We're glad you enjoyed your visit, and we appreciate the suggestion for a spa. Please come see us again soon at Margaritaville Hotel San Diego Gaslamp Quarter.Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 29 Apr 2024
Everything was great and can’t complain
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Hello Carlos,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your five-star experience! We are happy to hear that you had an enjoyable time with us on your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back soon for another FINtastic stay!Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 28 Apr 2024
We loved the close proximity to Safeco Field and to many restaurants! Staff were fantastic!
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Hello Jodi,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. It's also great to know that our location worked well for your trip. If you're in the area again, please come back to see us at Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 28 Apr 2024
Nice, clean, and modern property. Well situated in gaslamp. A little bit of a party atmosphere so don’t go there if you want quiet. Rooms are very spacious and well equipped. Not a big fan of the resort fee, which is a scam but they all do it.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Hello Gregory,Thank you for joining us at Margaritaville Hotel San Diego Gaslamp Quarter. It's terrific that you loved our great location in San Diego's Gaslamp Quarter. Although we understand your thoughts on our resort fee, please know these details are published online and can be reviewed before arrival. Additionally, this fee covers access to our state-of-the-art fitness center and public bike usage (based on availability). Despite this, it sounds like you settled right into our spacious and well-equipped accommodations. Should you return to our city, we hope you'll stay with us again. Fins up,Jim HollisterGeneral Manager
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 23 Apr 2024
