Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Great place
Comment from Hotel Management
2 May 2024 by Michael Savage - Front Office Manager, Hotel Management
Thank you for your review and for staying with us. We look forward to seeing you again
by A verified traveler from Mission Viejo
Posted 28 Apr 2024
Stayed for just one night to attend a party downtown. Hotel is very nice with terrific views of water. Walkable to Midway, Seaport Village, Gaslamp District and Little Italy. Felt safe walking around and we enjoyed strolling along Embarcadero. Right in front of Cruise Port as well. Lots of restaurants in and near hotel. The pool area is up on 4th level with gorgeous views of water, a nice bar and sitting areas.
Comment from Hotel Management
29 Apr 2024 by Santiago N., Hotel Management
Thank you for your review! We're thrilled to hear you enjoyed your stay and took advantage of our convenient location and stunning views. It sounds like you had a wonderful time exploring the area and enjoying our amenities. We hope to welcome you back for another great experience soon!
by A verified traveler from Valley Stream
Posted 28 Apr 2024
Will visit again
Comment from Hotel Management
29 Apr 2024 by Santiago N., Hotel Management
Thank you for your 5 star rating! Please come visit us again!
by A verified traveler
Posted 27 Apr 2024
We had an amazing stay here. The property and staff were 5star all the way. We appreciated all the personalized hospitality that we received. Thank you!
Comment from Hotel Management
29 Apr 2024 by Santiago N., Hotel Management
We're delighted to hear that you had an amazing stay with us! Providing personalized hospitality is what we strive for, and we're thrilled to know that you felt well taken care of by our staff. Thank you for choosing us, and we hope to welcome you back for another 5-star experience soon!
by A verified traveler from Charlottesville
Posted 25 Apr 2024
Great beds and pillows. Helpful staff
Comment from Hotel Management
26 Apr 2024 by Santiago N., Hotel Management
Thank you for your 5-star rating. We are happy to know that you loved our beds and pillows! We look forward to welcoming you back shortly!
by A verified traveler
Posted 23 Apr 2024
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Comment from Hotel Management
26 Apr 2024 by Santiago N., Hotel Management
Thank you for your 4 stars rating.
by A verified traveler
Posted 23 Apr 2024
Location was excellent, many restaurants, friendly staff and Dog friendly 😊🐶
Comment from Hotel Management
26 Apr 2024 by Santiago N., Hotel Management
Thank you for your positive feedback! We're thrilled you enjoyed our prime location, friendly staff, and our dog-friendly environment. Looking forward to welcoming you back soon!
by A verified traveler
Posted 22 Apr 2024
Great spot
Comment from Hotel Management
26 Apr 2024 by Santiago N., Hotel Management
Thank you for the perfect 5! We are delighted you enjoyed our hotel.
by A verified traveler
Posted 20 Apr 2024
Amazing views of the bay from our room. All staff extremely pleasant and helpful. Michael the concierge and Ramzi at the bell desk were especially helpful, providing accurate and useful information whenever asked. Overall, a class act.
Comment from Hotel Management
26 Apr 2024 by Santiago N., Hotel Management
We're delighted you enjoyed the stunning bay views and the exceptional service provided by our staff, including Michael and Ramzi. Your compliments mean a lot to us! Looking forward to hosting you again soon.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Santiago N., Hotel Management
Thank you for your 5-star rating!
