Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Gatos
Posted 1 May 2024
Nice decor between the 405 and a noisy street.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Thomas, it's great to hear that you appreciated the unique decor at Hotel Indigo San Diego-Gaslamp Quarter. We trust that our prime location provided easy access, despite some passing noise. We hope to welcome you back for another visit soon.
by A verified traveler
Posted 29 Apr 2024
We stayed the weekend for my wifes birthday and to attend Padres game Friday & Saturday night. The staff was extremely friendly and informative. Rooms were great and location was perfect as we only had 1 block to stadium. This is where we will continue to stay when attending Padres games.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Craig, it's wonderful to hear that you had such a delightful stay at Hotel Indigo San Diego-Gaslamp Quarter. We're thrilled to know that our team members extended their warm hospitality and the location was ideal for attending the Padres games. Hearing that you plan to stay with us when attending future games is the highest compliment. We look forward to welcoming you back.
by A verified traveler
Posted 29 Apr 2024
The hotel is colorful and happy and well decorated with interesting art. The rooftop bar is absolutely great.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Julia, thank you for sharing your delightful experience at the Hotel Indigo San Diego-Gaslamp Quarter. We're thrilled you found our decor appealing and our art fascinating. It's wonderful to hear you especially loved the rooftop bar. We're excited to welcome you back on your next visit to San Diego for another great experience!
by A verified traveler
Posted 23 Apr 2024
Excellent
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Laurie, thank you for your superb feedback. It's wonderful to hear that your experience at Hotel Indigo San Diego-Gaslamp Quarter went smoothly. We appreciate your brief yet impactful comment. The team and I look forward to hosting you again in the future. Safe travels!
by A verified traveler
Posted 22 Apr 2024
Clean! Modern! Wonderful! Parking can be troublesome on some weekends, but we had a nice time.
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
David, thank you for sharing your enjoyable experience at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel. We are thrilled that you appreciated our cleanliness and contemporary ambiance. We have noted your feedback about the parking situation on busy weekends and continuously strive to enhance guests' experience. We look forward to welcoming you back for another lovely stay.
by A verified traveler
Posted 10 Apr 2024
Great rooms. Convenient location. The majority of the staff was great.
Comment from Hotel Management
10 Apr 2024 by Customer Service, Hotel Management
Paula, thank you for sharing your positive feedback. It's wonderful to hear that you enjoyed the well-appointed rooms and convenient location at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel. We're also pleased to hear that our team members made a positive impression. We're looking forward to welcoming you back in the future.
by A verified traveler
Posted 1 Apr 2024
I really enjoyed the fact that the hotel is within walking distance of Petco Park. The restaurant at the hotel was fantastic too!
Comment from Hotel Management
2 Apr 2024 by Customer Service, Hotel Management
Dianna, it's wonderful to know that you had an enjoyable stay at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel. We're thrilled that our proximity to Petco Park was beneficial for you and that you found the dining experience to be fantastic. We eagerly await your next visit!
by A verified traveler
Posted 30 Mar 2024
The facility was clean and well kept. Short walk to a lot of restaurants and entertainment including a very short walk to Petco park.
Comment from Hotel Management
31 Mar 2024 by Customer Service, Hotel Management
Kyle, thank you for sharing your delightful experiences at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel. We're thrilled to hear that our prime location provided easy accessibility to numerous restaurants, entertainment venues, and Petco park. With cleanliness being a top priority at our hotel, your positive feedback is indeed appreciated. We look forward to serving you on your next visit to the Gaslamp Quarter.
by A verified traveler
Posted 30 Mar 2024
The main reason I selected this hotel was for the ruff top bar. When I checked in, I was informed it was closed until 4/2. Wish I was notified before booking.
Comment from Hotel Management
31 Mar 2024 by Customer Service, Hotel Management
Galena, we sincerely apologize for the unexpected changes to our amenities during your stay, specifically regarding the rooftop bar. Typically, we aim to notify our guests as soon as we receive any significant alterations to our facilities. Your feedback is useful and will contribute to improving our communication about any changes. We hope you will consider giving us the opportunity to better serve you in the future.
by A verified traveler
Posted 27 Mar 2024
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Comment from Hotel Management
29 Mar 2024 by Customer Service, Hotel Management
Norma, thank you for your feedback on your stay at Hotel Indigo San Diego-Gaslamp Quarter. We're pleased to note that your experience was satisfactory. Should you have any specific recommendations for improvement, we'd be glad to hear them. We look forward to welcoming you back in the future.
