Ratings based on 137 Verified Reviews

3.2 out of 5
61% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Apr 2024
Okay
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
5 out of 5
by A verified traveler

Posted 14 Dec 2023
Comment from Hotel Management
30 Jan 2024 by Sam, Hotel Management
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Ace Budget! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Ace Budget. We look forward to welcoming you back for another enjoyable stay!
1 out of 5
by A verified traveler

Posted 14 Dec 2023
Comment from Hotel Management
6 Feb 2024 by Sam, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Motel Ace Budget. We sincerely apologize for any inconveniences you may have experienced during your time with us.We take all guest feedback seriously, and we regret that we fell short of your expectations. Your concerns are important to us, and we would like to learn more about the specific issues you encountered so that we can address them promptly. We appreciate your honesty, and your feedback serves as a valuable tool for us to identify areas in need of improvement. Rest assured, we are committed to addressing the issues you've raised and taking corrective measures to enhance the overall guest experience.We understand the importance of guest satisfaction, and we apologize for any disappointment caused. We hope you will consider giving us another chance in the future to demonstrate our commitment to providing a better experience. Thank you for bringing your concerns to our attention.
4 out of 5
by A verified traveler

Posted 11 Dec 2023
Comment from Hotel Management
30 Jan 2024 by Sam, Hotel Management
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Ace Budget! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Ace Budget. We look forward to welcoming you back for another enjoyable stay!
1 out of 5
by A verified traveler

Posted 18 Nov 2023
Property wasn't renovated
Comment from Hotel Management
23 Nov 2023 by Sam, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Ace Budget Motel, and we hope to have the opportunity to serve you better in the future.
2 out of 5
by A verified traveler

Posted 15 Nov 2023
What an experience this motel was !! And not in a good way alcohol drugs plumbing issues rooms in decay. Crazy fights at 4:00 a.m. in the morning. I will not recommend anybody stay in this place. Pay an extra 20 bucks and go somewhere else
Comment from Hotel Management
16 Nov 2023 by Sam, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Ace Budget, and we hope to have the opportunity to serve you better in the future.
1 out of 5
by A verified traveler

Poor

Posted 15 Nov 2023 on Hotels
It was nasty right when you walked in there was roaches in the room and random people came looking inside my room
Comment from Hotel Management
16 Nov 2023 by Sam, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Ace Budget, and we hope to have the opportunity to serve you better in the future.
5 out of 5
by A verified traveler

Posted 19 Oct 2023 on Hotels
Comment from Hotel Management
27 Oct 2023 by Sam, Hotel Management
Thank you for your valuable response.
3 out of 5
by A verified traveler

Posted 15 Oct 2023
Property was taken care from the outside needs repairs from the inside. Understanding that being a motel and that’s why is cheap. But wouldn’t mind paying 100-120 if being well taken care from the inside. Unfortunately for cheap prices it attracts guest that don’t take care of it. But that’s a motel. Thanks, I would still stay.
Comment from Hotel Management
27 Oct 2023 by Sam, Hotel Management
Thank you for your valuable response. We will sure go through the faults, and we hope next time you won't get any issues.