Ratings based on 189 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Unfortunately the conditions of the rooms are not optimal as walls are dirty, tv didn't work and lighting in the room was poor. The main hall as you enter the building is lovely and very bohemian though, shame the condition of the rooms are not good.
Comment from Hotel Management
24 Mar 2024 by San Luis, Hotel Management
Hola Jennifer, gracias por tu comentario, lamentamos mucho que la estacia no fue de tu agrado, tomamos muy en serio tu comentario hremos lo necesario para dar el mejor servicio y superar las espectativas.
by A verified traveler
Posted 23 Feb 2024
Area close to city center ,nice restaurants,churches.
by A verified traveler
Posted 18 Feb 2024 on Hotels
by A verified traveler
Good location, friendly staff
Posted 19 Jul 2023 on HotelsI stayed in the hotel for 2 nights. The location is very good, around a 7 minute walk to the centre. It's almost accross from the Ambar Museum, close drive to the ADO bus terminal. The staff was friendly and helpful. The room was comfortable.
by A verified traveler from Thonotosassa
Posted 5 May 2023
The staff are very friendly and helpful. My room was clean and comfortable. The hotel provides great value for the money.
by A verified traveler
Posted 25 Jan 2023 on Hotels
by A verified traveler
Extended stay at Hotel San Luis
Posted 23 Jan 2023 on HotelsVery comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
by A verified traveler
2nd stay in Hotel San Luis
Posted 23 Jan 2023 on HotelsWe have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
by A verified traveler
Posted 4 Aug 2022
Everything
Comment from Hotel Management
5 Aug 2022 by San Luis, Hotel Management
Hola Guillermo gracias por tu comentario, es muy importante para nosotros, esperamos nos visites nuevamente por esta tu casa
by A verified traveler
Posted 30 Mar 2022
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
Only gave four stars because noise from neighboring rooms was an issue, and water pressure on the sink was low.
Comment from Hotel Management
30 Mar 2022 by San Luis, Hotel Management
Alejandro gracias por tu comentario y saber de estos inconvenientes que encontraste en tu habitación mismos que tomaremos en cuenta y esperamos nos visites nuevamente
