Ratings based on 42 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Servicio al Cliente, Hotel Management
Agrademos su visita y su calificación de 5
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
So-so in San Chris
Posted 2 Dec 2023 on HotelsLocation is convenient to the main square. The water took a good while to heat up (on-demand heating). The TV was frankly awful -- it rattled with any bass audio, and we had gotten spoiled with Roku TV whereas this one was strictly cable and not much of interest. The breakfast was good. The walls were paper thin and noises carried. Good front desk help though.
Comment from Hotel Management
30 Jan 2024 by Servicio a clientes, Hotel Management
We care about the satisfaction of our guests, so we appreciate your comment, it helps us improve our services.
by A verified traveler
Posted 18 Nov 2023
Muy cómodo lugar para estar, excelente servicio en recepción y staff
by A verified traveler
Posted 5 May 2023 on Orbitz
The hotel with out doubt was clean , had helpful staff and great onsite restaurant. The only downside was the wifi in my room did not function properly.
Comment from Hotel Management
22 Aug 2023 by Sales, Hotel Management
We are sorry that your stay has not been so pleasant, we are working to improve our service.
by A verified traveler
Posted 9 Nov 2022
Ok, beds not good. Room didn’t have much to offer. Bugs get in too easily.
Comment from Hotel Management
8 Dec 2022 by JUNVAY, Hotel Management
We thank you for your comment and we will implement new measures to make your stay more pleasant, we look forward to seeing you soon.
by A verified traveler
Fabulous Hotel with Great Location
Posted 21 Jun 2022 on HotelsA fabulous hotel that I highly recommend. Beautiful, well-kept, and a pleasure to stay at. Attractive rooms with beds that are very comfortable and the staff is wonderful and attentive. A great location close to the main square but not in the thick of things. Look forward to returning.
Comment from Hotel Management
22 Jun 2022 by Guest Services, Hotel Management
Agradecemos su comentario, nos encanta saber que su estancia con nosotros fue agradable, esperamos verla pronto.
by A verified traveler
Posted 30 May 2022 on Hotels
Comment from Hotel Management
31 May 2022 by SERVICIO AL CLIENTE, Hotel Management
Agradecemos su preferencia y quedamos en espera de su próxima visita.
by A verified traveler
Posted 24 Apr 2022
Real great place real nice weather went in April 19 stayed 3 nights close to most things super very attentive to detail and our needs very quite and Tranquil,, nice gardens loved the whole experience
Comment from Hotel Management
2 May 2022 by Guest Services, Hotel Management
Hello, we are happy because you enjoyed your stay with us, we hope to see you again.
by A verified traveler
Posted 3 Apr 2024
El hotel es excelente, súper cerca del centro, muy buena atención, muy bonito el lugar, desayuno rico a buen precio, las camas muy cómodas solo que la habitación que nos tocó tenía pared de prefabricados, al lago una familia con bebé y niño, se escuchaba su programa de televisión, lo que hablaban, el niño se levantó en la madrugada y todo se escuchaba es lo único que no nos gustó de ahí en fuera todo muy bien
Comment from Hotel Management
18 Apr 2024 by Servicio al Cliente, Hotel Management
Srita Beatriz, agradecemos su visita y su comentario que nos ayuda a mejorar nuestro servicio.
