Ratings based on 222 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
The hotel was very nice but not very clean.
by A verified traveler from Chula Vista
Posted 22 Mar 2024
We loved the hotel, its very well located and the staff is very friendly.
by A verified traveler
Posted 12 Mar 2024 on Orbitz
The property is in a great location. Also, the property is beautifully decorated. The staff were friendly and attentive to our needs.
by A verified traveler
Posted 20 Aug 2023 on Hotels
by A verified traveler from Long Beach
Posted 10 May 2023
Very nice hotel in a great location.
Comment from Hotel Management
10 May 2023 by Hotel Grand Maria, Hotel Management
Hello Timothy.Thak you for your comments. We are very glad to assist you during your stay and that you enjoyed it.
by A verified traveler
Posted 7 May 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Hotel Grand Maria, Hotel Management
Hola. Gracias por su valoración a nuestro Hotel, es muy importante para nosotros. Siempre serán bienvenidos en nuestro Hotel para atenderles como se merecen.
by A verified traveler
Posted 20 Apr 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Hotel Grand Maria, Hotel Management
Hola Enrique.Valoramos su puntuación. Lamentamos si hubo algún inconveniente durante su estancia y nos gustaría recibir más detalles. Los comentarios son muy importantes para mejorar cada día la calidad de nuestros servicios.
by A verified traveler
Posted 19 Mar 2023
Comfortable and clean hotel, great shower, nice courtyard for sitting outside. Breakfast could use some help and the additional cost is not worth it. Lots of great, reasonably priced restairants in the area.
Comment from Hotel Management
9 May 2023 by Hotel Grand Maria, Hotel Management
Hello.Thank you for staying with us, we appreciate your feedback. We are sorry that the breakfast in our restaurant did not meet your expectations, we will work to improve this service.
by A verified traveler
Posted 17 Mar 2023
Locatiin is great. Clean and comfortable room. Paid for breakfasts which were not good. Low quality food and tasted stale, like it was made ahead and warmed up.
Comment from Hotel Management
9 May 2023 by Hotel Grand Maria, Hotel Management
Thank you for your comments. We are sorry that the breakfast in our restaurant did not meet your expectations, we will work to improve this service.
by A verified traveler from Eugene
Posted 29 Jan 2023
Grand Maria is conveniently located in the Centro about 3 blocks from the main square. It is clean, well maintained, and up-to-date. Geat tile shower with plenty of hot water. The staff was extremely friendly and helpful. Our room was of modest size, but comfortable.
The beds had plenty of blankets, perfect for the cool evenings in San Cristobal. A minor inconvenience was that the room was a little short on storage space (no dresser drawers). The in-hotel restaurant was very nice but higher priced than the many nearby restaurants.
Overall, highly recommended.
