Ratings based on 54 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

clean and comfy

Posted 22 Apr 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2020 on Hotels
2 out of 5
by A verified traveler

Unreliable and unhygienic

Posted 2 Mar 2019 on Hotels
I got a last minute booking for a night at this hotel. The walls where thin. The bed was made nicely. But the toilet hadn’t even been flushed. It was very loud. I asked for shuttle service to the airport at 5am. I did receive a wake up call, but not until 5. The shuttle never showed and I had to take a taxi. The man working the front desk was clueless and tried to recharge me for the room. This will be my one and only stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Beautiful little hotel in the Historic Center

Posted 17 Feb 2017
Pros: Convenient location, beautifully decorated, modestly priced
Cons: Rooms are unheated. Parking is limited.
Location: The hotel is located less than a block off the Real de Guadalupe pedestrian mall with its shops and restaurants.
The hotel is decorated with traditional woodwork.
2 out of 5
by A verified traveler from Manchester

not a good choice at the moment

Posted 26 Jan 2016
the good points: a fair price for what you get as the place is clean and you get plenty of bed space and a shower room that actually has hot water the negative: the rooms are small and so overcrowded with beds that you actually are unable to walk around the beds without bumping into furniture even if you are careful. There is building work going on next door (the buildings are attached to each other and the walls are thin) and the knocking and drilling starts at 7 in the morning and goes on all day. The management have assured us that they are trying to do something about it but how successful their efforts are going to be is questionable
2 out of 5
by Elizabeth from xxxx

not again

Posted 8 Apr 2015 on Hotels
The hotel is very economical. Staff are very nice and try to help but speak NO English. That, coupled with my very poor Spanish made the stay very difficult. The hotel received groups of guests at late hours which were loud and kept me awake until 2 a.m. Noise resumed as early as 7 a.m.
2 out of 5
by CESAR E from Chihuahua

Old hotel

Posted 6 Jan 2015 on Hotels
They were nice. I arrived early and I got a room at that moment. I had to wait to get hot water. Very old toilet. Uncomfortable mattress to me. I only spent one night and it was good enough to me.
3 out of 5
by Keith from Middlesbrough

You get what you expect.

Posted 29 Dec 2014 on Hotels
Good hotel for price, however a bit cold at night.
5 out of 5
Recommended
for Everyone
by A verified traveler from ZP

Cosy, friendly & convenient!

Posted 9 Dec 2014
Beautiful, cosy, conveniently located hotel in the heart of San Cristobal. Very friendly staff who were more than happy to help us out when we wanted to change rooms, ask for directions or even use their printer! I would definitely stay here again and the car park provided was extremely useful as well.