Ratings based on 983 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Friendly staff, easy check in.
Comment from Hotel Management
31 May 2024 by Guest Services, Hotel Management
Dear Alejandra, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Guest Services, Hotel Management
Dear Yvonne, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
12 Jun 2024 by Guest Services, Hotel Management
Dear Latoya, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 21 May 2024
I had a good experience
Comment from Hotel Management
30 May 2024 by Guest Services, Hotel Management
Dear Viviana, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Guest Services, Hotel Management
Dear Gustavo, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Guest Services, Hotel Management
Dear Adan, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
by A verified traveler from Santa Rosa
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Eleazar, Hotel Management
Dear Eleazar, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
by A verified traveler from Evans
Posted 13 May 2024
To start, if it wasn't for Heather at the front desk, this would be a 4 star experience.
There are many things to point out, but because she was so attentive and helpful, they were easy to over look.
I would encourage whomever is in charge to acknowledge her, she is a superior employee and an asset to your establishment.
Comment from Hotel Management
13 May 2024 by Guest Services, Hotel Management
Dear Gary, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 5 May 2024
Nice place
Comment from Hotel Management
9 May 2024 by General Manager, Hotel Management
Dear Juan, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Dear Jose, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel
