Ratings based on 59 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2024
A stunning oasis literally. Food and staff and property were all amazing. Thank you to Jose for taking such good care of us. Don’t hesitate to book. We were in awe of the beauty of this property and staff!
by A verified traveler
Posted 7 Feb 2024 on Hotels
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 31 Dec 2023
Hotel is a unique experience but only if you’re looking for something very remote and quiet. They seem to intentionally not advertise the fact that the hotel is only accessible by boat, has no wifi, and costs a lot of money to take the boat to get anywhere else. If they properly advertise these things, then they will get the right audience. Instead most guests seemed upset by this.
Onsite breakfast is local and decent, but the rest of the food options are not good.
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
16 Dec 2023 by Atitlán Oasis Eco Hotel and Spa Kaalpul , Hotel Management
No tenemos la culpa que decidieran cancelar el mismo día de la reserva. Y no alojarse en nuestras instalaciones
by A verified traveler
Posted 18 Sep 2023
The staff and service are second to none. The setting is outstanding.
by A verified traveler
Posted 5 Jun 2023
The treatment of the staff was mediocre at best, doing the bare minimum to have the best stay. Clean and cooking staff were good though.
Comment from Hotel Management
5 Jun 2023 by Atitlán Oasis Eco Hotel and Spa Kaalpul , Hotel Management
Gracias por tu comentario Ricardo Blanco, recuerda que todos nuestros colaboradores merecen respeto. Entendemos que para ti y tus amigos puedan ser simples empleados pero para nosotros todos nuestros colaboradores son valiosos. Qué tengas buena vida.
by A verified traveler
Posted 2 May 2023
Comment from Hotel Management
5 Jun 2023 by Atitlán Oasis Eco Hotel and Spa Kaalpul , Hotel Management
Un placer atenderles y conocerles
by A verified traveler
Posted 11 Apr 2023
Very nice experience
Comment from Hotel Management
11 Apr 2023 by Atitlán Oasis Eco Hotel and Spa Kaalpul , Hotel Management
Thank you so much for your review, we are at your service.
by A verified traveler
Posted 10 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Atitlán Oasis Eco Hotel and Spa Kaalpul , Hotel Management
Un placer conocerles Quedamos a sus órdenes
