Ratings based on 167 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
A great location in the heart of town and lovely, spacious rooms. The shared lounge area with drinks and snacks available was a wonderful, unexpected touch.
by A verified traveler from Kerrville
Posted 12 Jun 2024
Excellent location to restaurants and adult beverages
by A verified traveler
Posted 27 May 2024
Wonderful rooms, very clean. Nice snack options.
by A verified traveler
Posted 16 May 2024
Excellent property very clean. Very comfortable bed.
Comment from Hotel Management
17 May 2024 by Molly, Hotel Management
Hello William! Thank you for choosing The William Boerne. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The William in the near future.
by A verified traveler
Posted 16 May 2024
Room was gorgeous and very clean. Easily accessible with both stairs and elevator. A/C great. Snack room great. Bathroom spacious and up to date… lovely. Loved my time there. Will go back. You are given a code and room number. I was given the wrong room number, so couldn’t enter. Called and left message for help. Call was not returned until the next aft. Luckily, I thought to try other doors, and found my room that way. I had prepaid my bill, so what was I to do? Next aft, people outside had same issue. They were trying to enter my door. I was offered an apology and excuse a day late, but didn’t help me at the time. That was upsetting because I didn’t know what I was going to do. But property itself A . Enjoyed my stay.
Comment from Hotel Management
17 May 2024 by Molly, Hotel Management
Hello Sandra! Thank you for choosing The William Boerne. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The William in the near future.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 29 Apr 2024
I liked that it was contactless check-in/check-out. Everything was done by text. Parking was a little strange though. Parking was in a banks drive thru behind hotel.
Comment from Hotel Management
11 May 2024 by Molly, Hotel Management
Hello Bo! Thank you so much for the great review. We are delighted to hear that you had a positive experience with us at The William Boerne. We hope you’ll visit us again soon!
by A verified traveler
Posted 11 Apr 2024
Great location and room accommodation. Appreciated having hospitality suite available with snacks and drinks.
Comment from Hotel Management
16 Apr 2024 by Molly, Hotel Management
Hi Rob! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
by A verified traveler
Posted 7 Apr 2024
Very nice
Comment from Hotel Management
9 Apr 2024 by Molly, Hotel Management
Hello Francesco! Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
by A verified traveler
Posted 7 Apr 2024
It was just so beautiful, and i was so glad i stayed here the night before my wedding!
Comment from Hotel Management
9 Apr 2024 by Molly, Hotel Management
Hello Mayumi! We are so happy to hear that you had a great experience at The William Boerne. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon.
