Ratings based on 934 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Blood on the nightstand. No towels. Walking to the bathroom made my feet black
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Kirby, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address your concerns with our housekeeping team. We hope you still found moments to enjoy your time with us.
by A verified traveler
Posted 18 May 2024
The service was good, though it was somewhat of an old hotel.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Victor, We appreciate your feedback on our service, and we are glad to hear that you had a positive experience. Our hotel does have a classic charm with a rich history which we find many guests appreciate. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 13 May 2024
There was no towels when we checked in luckily I always bring our own towels. The room was too close to the highway and could hear the traffic. The motel was totally different from the pictures. Won’t book again
Comment from Hotel Management
15 May 2024 by Manager, Hotel Management
Hello Maria Christina, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and encourage you to contact our management team directly to address your concerns. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello norma,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any feedback you may have so we can ensure a better experience next time. Safe travels!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Adrian,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 1 May 2024
Was good place and quiet
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Abdullahi,We're pleased to hear that you found our hotel to be a peaceful retreat. Thank you for taking the time to share your experience with us. Your feedback is valuable as we strive to provide a relaxing environment for all our guests.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Blake, We strive to ensure all guests have a pleasant stay. If you encountered any issues during your visit, please reach out to our team. Your satisfaction is our top priority.
by A verified traveler
Posted 16 Apr 2024
I hate having to give a poor review. My wife and I booked this motel six months, in advance, in anticipation of the solar eclipse. When we arrived the king sized bed we had reserved had been given to someone else and we were left with accepting a queen bed room as we had no other choice. We had to go to the office for toilet paper and towels as there were none in the room they assigned us. During our stay we decided to drive to visit a nephew in Austin. The floor of the room had a filmy feeling and we asked if it could be swept and mopped before our return. We delayed our return by a day and when we got back the room had not be touched. Beds unmade, dirty floors.
Comment from Hotel Management
18 Apr 2024 by Manager, Hotel Management
Hello Ronald, We appreciate you sharing your experience with us and apologize for any inconvenience you encountered during your stay. Our team strives to accommodate all guest requests, and we regret the oversight in fulfilling your room preferences and housekeeping services. Your feedback will be shared with the relevant departments for review and improvement. If you have any further concerns, please feel free to reach out to our management team for assistance.
by A verified traveler
Posted 10 Apr 2024
The rooms are very dirty. Upon check-in, they collect $50 deposit, and then will not give it back to you for 20 days after you check out! As terrible a condition as the room is in, a deposit is pointless.
Comment from Hotel Management
12 Apr 2024 by Manager, Hotel Management
Hello Ron, We appreciate your feedback and apologize for any inconvenience caused. Our deposit policy is in place to ensure the proper care of our rooms. We advise guests to reach out to our management team directly with any concerns about their deposit. Thank you for bringing this to our attention.
by A verified traveler
Posted 7 Apr 2024
The room has insects. The floor was never washed. There were mouse holes in the baseboard in the bathroom. There was a mold smell in the room. The towels were dirty. The breakfast was horrible. The breakfast included waffles and an orange, nothing else was offered. I would not recommend this hotel to anyone. It was absolutely disgusting.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Ferenc, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
