Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Friendly staff, clean spacious rooms calm environment.
Comment from Hotel Management
16 May 2024 by HotelMgmt, Hotel Management
Thank you for your perfect rating of San Antonio Marriott Northwest. We are glad you had an excellent stay and were pleased with our clean accommodations, relaxing atmosphere, and friendly team. The pleasure would be ours to welcome you back!
by A verified traveler
Posted 12 May 2024
It was a real nice place , definitely staying their everytime I go to San Antonio.
Comment from Hotel Management
16 May 2024 by HotelMgmt, Hotel Management
Joe, thank you for your kind words. We are thrilled you enjoyed your stay and look forward to welcoming you back every time you are in San Antonio!
by A verified traveler
Posted 12 May 2024
The rooms were very nice and clean! Quiet stay and very great all around the area many things to do! I will definitely be staying here in the future
Comment from Hotel Management
16 May 2024 by HotelMgmt, Hotel Management
Arturo, thank you for your positive feedback! We are delighted you enjoyed our clean, quiet rooms and the vibrant area. We look forward to welcoming you back for another great stay in the future.
by A verified traveler
Posted 27 Apr 2024
Enjoy it
Comment from Hotel Management
30 Apr 2024 by HotelMgmt, Hotel Management
Damarys, thank you for your high recommendation of Marriott San Antonio Northwest. We are happy to hear you enjoyed your stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Hotelmgmt, Hotel Management
It was a pleasure to have you as our guest, Thelma, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
13 May 2024 by Hotelmgmt, Hotel Management
Thank you for taking the time to rate your stay, Justin. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.
by A verified traveler
Posted 27 Mar 2024
Food not great.. 👎
Comment from Hotel Management
29 Mar 2024 by HotelMgmt, Hotel Management
Kerry, thank you for your valuable feedback. We trust you had an overall enjoyable stay , though we are sorry to hear our food did not meet your expectations. We are constantly working to improve our dining experience and would love another chance to impress you. We are looking forward to welcoming you back for a better experience!
by A verified traveler
Posted 23 Mar 2024
Very convenient property, room was clean; plenty of hot water for showers; registration and housekeeping are very accomodating bed was hard and I asked for a comforter to soften the mattress--food was good in restaurant.
TV remote was a little strange getting used to and there were wires hanging out of the wall that would be an issue for people with small children (I told them about it upon departure)
Comment from Hotel Management
29 Mar 2024 by HotelMgmt , Hotel Management
Ines, we are glad you found our hotel convenient and clean! We are addressing your concerns to address safety and comfort. Your feedback is invaluable. We cannot wait to welcome you back for an even smoother stay and more delightful dining!
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Hotelmgmt, Hotel Management
Thank you for your five-stars, Jaime. We look forward to your return and hope it's soon!
by A verified traveler
Posted 21 Mar 2024
OUR STAY WAS SATISFACTORY
Comment from Hotel Management
21 Mar 2024 by Anthony Spears - General Manager, Hotel Management
Thank you for staying with us!
