Ratings based on 970 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Everything good except parking lot.
Comment from Hotel Management
29 Apr 2024 by Ed, Hotel Management
Thank you
by A verified traveler
Posted 24 Apr 2024
close to the riverwalk but seemed almost boutiquish...nice. i'll stay there again!
Comment from Hotel Management
29 Apr 2024 by Ed, Hotel Management
Thank you
by A verified traveler
Posted 23 Apr 2024
The decor is different. The room for the kingsize bed is very spacious. The bathroom is a good size too. We enjoyed the balcony. Would stay again.
Comment from Hotel Management
29 Apr 2024 by Ed, Hotel Management
Thank you
by A verified traveler
Posted 19 Apr 2024
Robert was very helpful.
Comment from Hotel Management
20 Apr 2024 by Ed, Hotel Management
Thank you!!
by A verified traveler
Posted 18 Apr 2024
Our stay was very comfortable. The staff, especially Stacie was very friendly, she let you know if there was anything you needed she was there to help.
The property was clean and quaint.
Comment from Hotel Management
18 Apr 2024 by Ed, Hotel Management
Thank you!!
by A verified traveler from Olympia
Posted 16 Apr 2024
The desk clerk was so helpful. We only regret that we didn't spend more time at the hotel. Hope to return.
Comment from Hotel Management
17 Apr 2024 by Ed, Hotel Management
Thank you!!
by A verified traveler
Posted 14 Apr 2024
Interesting property in a great location. Reasonably priced. The rooms were OK, the mattresses weren't great though, too soft although that's a personal preference. One thing to note is that the staff did not clean the rooms unless requested.
Comment from Hotel Management
17 Apr 2024 by Ed, Hotel Management
Thank you!!
by A verified traveler
Posted 13 Apr 2024
Very friendly and accommodating staff, one block from riverwalk and closer to south SA than other hotels.
Comment from Hotel Management
14 Apr 2024 by Ed, Hotel Management
Thank you!!!
by A verified traveler
Posted 12 Apr 2024
We made reservations at the hotel in June of last year and were receiving emails from the hotel and Expedia leading up to our trip. We got to the hotel and were informed rudely by the receptionist that they were booked up and we had no reservation with them.
Come to find out after looking at Google reviews that the hotel frequently cancels 3rd party reservations.
My SO and self believe that the hotel gave our room away 1. Because it was booked through a third party and 2. We arrived around 10 pm.
There was no information about having to call the hotel if you were a late check in.
We have never had this issue with booking a room with Expedia before.
We had to find other accomodations late at night for a 3 day stay.
While we were dealing with trying to find a room and why the receptionist was of no help, we noticed that a lot of the traffic liked to rev their engines loudly and speed by after being at the intersection. This is probably a noise issue if you stay at the property.
TLDR; DO NOT book this property through Expedia. The hotel will give your room away and leave you stranded.
Comment from Hotel Management
14 Apr 2024 by Ed, Hotel Management
Thank you for the review. Unfortunately this was not a situation originated by us and then the travel agency you made the reservation with, should have taken care of
by A verified traveler
Posted 9 Apr 2024
Staff were friendly. Rooms are okay for size. A bathtub shower is outdated, but then this is an older hotel.
Comment from Hotel Management
10 Apr 2024 by Ed, Hotel Management
Thank you
