Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Brenna, Hotel Management
Thank you for staying with us. We appreciate the kind review and hope you visit us again soon.
by A verified traveler from Houston
Posted 26 May 2024
I really enjoyed my stay! It felt like home! So many amenities: basketball court
Gym
Free am breakfast , 2 tvs , wide wide wideeeee restrooms , kitchenette and amazing coffee !!! I requested an accesible room and i really appreciated that it was wheelchair friendly!!!
Comment from Hotel Management
26 May 2024 by Brenna, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope you visit us again soon!
by A verified traveler
Posted 23 May 2024
This homewood suites was way below Hilton standards. The air return grate in the room's dining area was covered in hair and dirt, the tub was badly stained in the bottom and in the corners and had no plug to keep water in the tub for a bath! Carpet thruout had debris and stains in the hall ways. We stayed 3 nights and were told the water would be off the first morning of our stay for 5 hours when we had hoped to sleep in after long drive.
Comment from Hotel Management
26 May 2024 by Brenna, Hotel Management
Thank you for staying with us. We are sorry you were unhappy with your stay. We will look into the items mentioned. Thank you for letting us know.
by A verified traveler
Posted 14 May 2024
I arrived at 4pm & the room I was assigned was still not clean. The second room did have clean sheets and towels were picked up but it was not clean like other hotels. The floor was sticky and it did not appear the carpet was vacuumed.
Comment from Hotel Management
15 May 2024 by Brenna, Hotel Management
Thank you for staying with us. I apologize for the inconveniences you experienced and will work with our team to prevent this from happening in the future. Thanks for letting us know.
by A verified traveler
Posted 12 May 2024
Everything was fine. I always enjoy my stays with this chain.
Comment from Hotel Management
15 May 2024 by Brenna, Hotel Management
Thank you for staying with us. We appreciate the kind review and hope you visit us again in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
3 May 2024 by Brenna, Hotel Management
Thank you for staying with us. We appreciate the kind review and hope you stay with us again.
by A verified traveler
Posted 13 Apr 2024
The staff was nice; the room was huge. Great value.
Comment from Hotel Management
23 Apr 2024 by Brenna, Hotel Management
Thank you for staying with us. We appreciate the kind review and hope you visit us again soon.
by A verified traveler
Posted 2 Apr 2024
Unfortunately we did not enjoy our stay, beds are very uncomfortable you can feel the springs on the bed, mattress on sofa is even worse. This double beds are the worst, no way 2 adults can sleep comfortably, they are too small. They texted me asking if I need anything I explained the issues and did nothing. I do not recommend
Comment from Hotel Management
23 Apr 2024 by Brenna, Hotel Management
Thank you for staying with us. We are very sorry that you were unhappy with your stay. We will look into the items mentioned. Thank you for letting us know.
