Ratings based on 1,020 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
What I liked most is that it was quiet, easy access to the freeway, lots of good dining options nearby. Rooms were clean and staff was friendlyz
Comment from Hotel Management
19 May 2024 by AA, Hotel Management
Hello and Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We wanted to take a moment to express our heartfelt gratitude for the wonderful review you left. Your positive feedback brightened our day, and we are delighted to hear about your great experience with our services. Knowing that we have met your expectations motivates us to continue delivering top-notch service. Your support means the world to us, and we thank you once again for choosing us and for sharing your thoughts. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 29 Apr 2024
The hotel staff were wonderful. The hotel was pretty clean. The bathroom corner and under sink need some detail to cleaning. For the most part it was clean and I have no complaints. I will stay again.
Comment from Hotel Management
30 Apr 2024 by AA, Hotel Management
Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Your support means the world to us, and we thank you once again for choosing us and for sharing your thoughts. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
7 May 2024 by AA, Hotel Management
Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
12 Apr 2024 by AA, Hotel Management
Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon
by A verified traveler
Posted 12 Mar 2024
The room was clean, beds were very comfy and breakfast had a lot of great options to choose from.
Comment from Hotel Management
17 Mar 2024 by AA, Hotel Management
Hello and Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We wanted to take a moment to express our heartfelt gratitude for the wonderful review you left. Your positive feedback brightened our day, and we are delighted to hear about your great experience with our services. Knowing that we have met your expectations motivates us to continue delivering top-notch service. Your support means the world to us, and we thank you once again for choosing us and for sharing your thoughts. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 4 Mar 2024
Great breakfast
Comment from Hotel Management
17 Mar 2024 by AA, Hotel Management
Hello and Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon. Maybe this 2024 for Six Flags Fiesta Texas or SeaWorld next time!
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by AA, Hotel Management
Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon. Maybe this 2024 for Six Flags Fiesta Texas or SeaWorld next time!
by A verified traveler
Posted 18 Feb 2024 on Travelocity
Comment from Hotel Management
20 Feb 2024 by AA, Hotel Management
Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon. Maybe this 2024 for Six Flags Fiesta Texas or SeaWorld next time!
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by AA, Hotel Management
Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon.
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by AA, Hotel Management
Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon.
