Ratings based on 994 Verified Reviews

4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
The staff at Fairfield were 10 out of 10. Excellent service, friendly above and beyond, very attentive to our needs, from the front desk staff, to the cleaning staff, to the shuttle driver. Highly recommend!!
5 out of 5
by A verified traveler

Posted 11 May 2024
I was in town for a concert at the Alamodome. I had a great time, my stay was enjoyable. Staff was friendly & helpful. I was given first floor so it was easy to use side door and not have to go through the front every time. Room was clean and in order. I will definitely stay here again.
Comment from Hotel Management
13 May 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler from Katy

Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Very friendly staff. Clean facility. Location is conveniently close to dinning facilities and provides easy parking.
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Had a lovely stay no complains
Comment from Hotel Management
28 Apr 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Loved the fresh daily cookies, the front desk lady that was there most days
Comment from Hotel Management
19 Apr 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience with.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Everything was good
Comment from Hotel Management
30 Mar 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
4 out of 5
by A verified traveler

Posted 24 Mar 2024
Comment from Hotel Management
19 Apr 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience with.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler from Dallas

Posted 24 Mar 2024
Great friendly staff
Comment from Hotel Management
25 Mar 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager
5 out of 5
by A verified traveler from Dallas

Posted 16 Mar 2024
Friendly staff. Convenient walk to neavy shopping & hotel shuttle available
Comment from Hotel Management
18 Mar 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your great experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,ROBERTO SALDIVARAssistant General Manager