Ratings based on 619 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Ashley, Hotel Management
Thank you for your feedback we are pleased to see you enjoyed your stay and hope to welcome you back again soon.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Ashley Duff, Dual Area Operations Manager , Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Apr 2024
I really enjoyed.
Comment from Hotel Management
17 Apr 2024 by Ashley Duff, Dual Operations Manager , Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Ashley Duff, Dual Area Operations Manager , Hotel Management
Thank you for stay with us. We appreciate your feedback.
by A verified traveler
Posted 8 Apr 2024
I did share my review directly with the front desk and ask that they have the manager call me asap. I have yet to hear from them. Some of the light bulbs were burned out in the room, the coffee tray was very dirty, room had 2 inches of dust all over hair in the sheets, tub and shower had some black mold, but the final straw was when I got up to use the restroom and turned the light on and cockroaches (babies) scattered on the floor!!!, and when I looked closer I saw a very dark dried on urine on the back and bottom of the stool The hotel is in a good location. This was our 2nd stay even after the first room wasn't anything to write home about.....I cleaned and didn't
complain, but figured it was just an oversite, but this last stay may well be the last.....that is unacceptable!!!!!! and then to have the manager not call me back is a bad deal and very unprofessional.
Comment from Hotel Management
15 Apr 2024 by Ashley, Hotel Management
Thank you for your feedback we sincerely apologize for not only pest in your room but for our team failing to have a manager call you back.
by A verified traveler
Posted 3 Apr 2024
nice location
Comment from Hotel Management
4 Apr 2024 by Ashley, Hotel Management
Thank you for your feedback we are pleased to see you enjoyed your stay and hope to welcome you back again soon.
by A verified traveler
Posted 31 Mar 2024
Musty smell
Comment from Hotel Management
1 Apr 2024 by Ashley, Hotel Management
Thank you for your feedback we apologize that you noticed an odor during your stay and will ensure we address this issue.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Ashley Duff, Dual Area Operations Manager , Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
6 Apr 2024 by Ashley Duff, Dual Area Operations Manager , Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 12 Mar 2024
Overall great
Comment from Hotel Management
22 Mar 2024 by Ashley Duff, Dual Area Operations Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
