Ratings based on 983 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
I usually never write reviews but I had to. The front desk staff that checked up in was SO RUDE!!! I will not be coming back here. She made me feel unwelcome and dumb for asking simple questions.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Jennifer,We are disheartened to hear about your experience and will address this matter internally to ensure our guests feel welcome and valued at all times. Your feedback is important to us for improving our services.
by A verified traveler
Posted 12 May 2024
It was a quick stop for us, but it was a great room and Hardy breakfast very clean
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Robert,We're delighted to hear you enjoyed your stay with us, especially the comfortable room and hearty breakfast. Your feedback is appreciated, and we hope to welcome you back for another enjoyable visit.
by A verified traveler
Posted 11 May 2024
My kids loved the pool, i liked the location, cleaness ,,
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello Crystal,We are thrilled to hear your kids enjoyed the pool and that you appreciated our convenient location and cleanliness. We strive to provide a welcoming environment for families like yours to create lasting memories. Thank you for sharing your positive feedback with us!
by A verified traveler
Posted 10 May 2024
👍Quiet,it was clean, I think that's what any traveler looks for, no cockroaches, no damp smells.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Katlin,We are pleased to hear that you enjoyed the peaceful and clean environment during your stay. Providing a comfortable experience is a top priority for us, and we are glad you noticed our efforts to maintain a high standard of cleanliness. Your feedback is valuable to us as we strive to meet the expectations of our guests.
by A verified traveler
Posted 6 May 2024
It is expensive compared to the facilities or surrounding environment.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello EUN KYUNG,We appreciate your feedback and regret to hear about your experience. We strive to provide value with our amenities and accommodations. We encourage guests to explore all our offerings to fully enjoy their stay.
by A verified traveler
Posted 6 May 2024
Property is slightly out of the way however easy to get to..
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello David,We appreciate your feedback regarding our property's accessibility. We strive to offer a peaceful retreat while still being conveniently located. Thank you for choosing to stay with us.
by A verified traveler
Posted 24 Apr 2024
For me close enough to walk to market square but kind off sketchy walking back at night just be aware of ur surroundings
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Albert,We appreciate your feedback and are glad to hear you found our hotel's location convenient. Please always prioritize safety and be vigilant while exploring the area. Your well-being is important to us, and we encourage guests to remain cautious when out and about, especially after dark.
by A verified traveler from Blue Moud
Posted 19 Apr 2024
Gal who checked me is wasn’t at the front desk for about 15 minutes. She was rude. I had to ask about the gym, breakfast, if there were ice machines and water. Then when she answered it was so quiet I had to ask her to repeat what she said, then she repeated a bit louder and with attitude. Every time I left, to get dinner etc there were 3 employees right outside the door smoking. So I then had to walk thru their smoke to get to my car. The area is unsafe, homeless people, stray dogs and cats running around. Felt very unsafe. Only good thing was the room was clean
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Lisa,We appreciate your feedback regarding your recent stay, and we're sorry to hear that you didn't have an entirely positive experience. We strive to ensure all our guests feel welcome and safe during their stay. Our team is constantly working to improve all aspects of our guest experience, and we will address the concerns you've raised internally. Thank you for mentioning the cleanliness of your room; we're glad that met your expectations.
by A verified traveler
Posted 15 Apr 2024
This is an older hotel, but they have updated. The rooms are large and spacious, beds are comfortable. Breakfast was good, the woman who worked the breakfast area was awesome, she kept it stalked and things moving. The pool and hot tub were great. It is in an older neighborhood that is beginning to slowly be revised, but we felt safe. I was traveling with my husband and 4 teenagers and we all had plenty of space. I would stay here again
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Hello Tiffany,We are pleased to hear that you enjoyed the spacious rooms, comfortable beds, and the service provided by our breakfast staff. Our team works hard to ensure a positive experience for all guests. It's wonderful to hear that you felt safe and enjoyed the amenities like the pool and hot tub. We appreciate your feedback and hope to welcome you back on your next visit.
by A verified traveler
Posted 15 Apr 2024
The clerk at the desk went out of his way
To make me feel welcome and address a couple of small issues.
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Michel,We appreciate your feedback on our attentive staff and the efforts made to address any concerns you had during your stay. Our team strives to ensure all guests feel valued and comfortable. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
