Ratings based on 236 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from pueblo
Posted 29 Apr 2024
Was a great place sucks with no pool but definitely would stay again very nice staff nice bar inside and very close to river walk very nice and clean in rooms thanks from the Bencomo familia.
Comment from Hotel Management
1 May 2024 by Nathan G, Hotel Management
Ismael, Thank you for sharing this feedback regarding your recent stay with us. Feedback like yours is important in ensuring we are doing all we can to provide an exceptional experience for our guests. We are so happy to hear that you enjoyed your time with us, and that you would stay again. We look forward to your next visit. Until then, Kind Regards.
by A verified traveler
Posted 29 Apr 2024
Staff were friendly and helpful. Walking distance to Riverwalk and Alamo.
Comment from Hotel Management
1 May 2024 by Nathan G, Hotel Management
Brenda, Thank you for sharing this kind feedback with us. We're glad you found our staff to be friendly and helpful, and our location, convenient to your plans while visiting downtown. We hope to see you again in the future!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
1 May 2024 by Nathan G, Hotel Management
Amanda,Thank you for sharing this feedback regarding your recent stay with us! We are so glad you enjoyed your time here. Keep us in mind next time you plan a trip to San Antonio!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Nathan G, Hotel Management
Frances, Thank you for taking the time to share this wonderful review with us. Your feedback is extremely valuable. We're glad you enjoyed your time here, and hope to see you again in the future!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Nathan G., Hotel Management
Natalia, We are so grateful to receive this incredibly important feedback. Thank you for choosing to stay with us! We hope to see you again soon.
by A verified traveler
Posted 20 Apr 2024
Great
Comment from Hotel Management
20 Apr 2024 by Nathan G, Hotel Management
Taelor, Thank you so much for taking the time to share this valuable feedback with us. We are so glad you enjoyed your stay with us, and hope you will come back to visit us again sometime soon!
by A verified traveler
Posted 20 Apr 2024
Close to convention center
Comment from Hotel Management
20 Apr 2024 by Nathan G, Hotel Management
Andrea, thank you for taking the time to share this feedback with us. We're happy you enjoyed your stay with us, and hope to see you again soon!
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Nathan G, Hotel Management
Thank you for the 5 out of 5, Pavlina! We hope to see you again soon!
by A verified traveler
Posted 13 Apr 2024
The room was very nice and we had the option to skip house keeping if we wanted to. It was within walking distance of everything we wanted to do.
Comment from Hotel Management
13 Apr 2024 by Nathan G, Hotel Management
Bryan,Thank you for taking the time to respond to this survey regarding your recent stay at our hotel. It was a pleasure having you stay with us, and we hope to see you again soon!Kind Regards,Nathan GFront Office Aiden San Antonio Riverwalk
by A verified traveler
Posted 12 Apr 2024
Very nice large rooms, not as close to river walk as thought. But definitely happy with our stay
Comment from Hotel Management
13 Apr 2024 by Nathan G, Hotel Management
Theodore,Thank you for sharing this important feedback with us. We rely on feedback like yours to ensure that we provide the best possible experience for our guests going forward. We're glad you enjoyed your stay, and would love to have you stay with us again sometime!Kind Regards,Nathan GFront OfficeAiden @ San Antonio Riverwalk
