Ratings based on 339 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 May 2024
Convenient
5 out of 5
by A verified traveler

Posted 10 May 2024
Very courteous and always clean. Easy access
Comment from Hotel Management
10 May 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
It was a great stay and staff was so kind and helpful.
Comment from Hotel Management
30 Apr 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Very nice and clean property.
Comment from Hotel Management
30 Apr 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Everything was good but the room had a funky smell and even though I sprayed some Lysol I still smell it next morning
Comment from Hotel Management
22 Apr 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
It was close to where my granddaughter was in the air Air Force we had a great stay my wife loved to bed everything was great thank you
Comment from Hotel Management
5 Apr 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler

Posted 1 Apr 2024
It’s a 5 min walk to ICON cinema. Select to stay at Best West over Hawthorn suites whenever your searching for a hotel to stay in San Angelo.
Comment from Hotel Management
5 Apr 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A verified traveler from The Woodlands

Posted 18 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Always stay here when I'm in San Angelo.
Comment from Hotel Management
11 Mar 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A verified traveler

Posted 9 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Best Western, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.