Ratings based on 11 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.3 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
The hotel looks nothing like the photos, the cladding is falling apart and flaking with sap weeping out.
Disused offices and facilities stand out.
The carpark is used as charged parking for day-visitors for the slopes, guests park down a loading bay littered with potholes.
For the 2 weeks I was here, the main door was broken.
After checking in, you're directed to your room via the elevators.
They're loud, shaky, inconsistent, some don't open level with the floor and have swastikas engraved inside.
(this is specific to my room but other rooms must be similar) You're greeted with worn out and stained carpets, light switches and plug sockets hanging out of the wall, a radiator which doesn't come on enough to dry ski clothes, paint where it shouldn't be, lights not fixed in place, a toilet that isn't fixed to the floor releasing awful smells and providing an unstable perch.
A shower that doesn't drain with a flickering light above you.
The towel rack is half off the wall and the protuding tiles have simply been packed with filler.
A large red stain down the side of the bed, I don't dare take off the sheet to look at the mattress.
I don't think sheets are changed when the room is made.
The walls are so thin, I could actually hear my new neighbor walk in and gasp. (seriously.)
Breakfast is almost always yesterday's leftovers and is sometimes cold.
The pool is dated but does the trick, the gym has been described by users as a prison gym.
This is not a 4 star hotel.
by A verified traveler
Posted 26 Mar 2024
Its is a communist era hotel. Having said that it is clean and has everything that you would need. The rooms are clean and spacious, but the food is not so good.
by A verified traveler
Posted 13 Mar 2024
by A verified traveler
Posted 9 Mar 2024
The room was clean and tidy, even if a bit dated (1980s vibe) , it was comfy enough! The breakfast included was decent, and there was a lot of choice! We loved the fact how the gondola was less than a minute walk away.
by A verified traveler from Oklahoma City
Posted 26 Dec 2023
by A verified traveler
Posted 16 Feb 2023
You totally get what you pay for, its a budget, dated, and basic hotel.
For us it was just a base and somewhere to sleep, which worked.
Its unlikely i'll stay there again as would prefer a little more modern and luxury but compared to nearly hotels Rila £2600, Iglika £2500, Savakov £700 you get what you pay for so can't really complain.
Breakfast was basic, but did the job, room was warm and clean, bowling and swimming was good, lots of space for the kids to run around in, bar and social areas not that appealing so didn't use them.
Have stayed in all the above hotels twice.
by A verified traveler
Posted 15 Feb 2020
The location of the samokov is perfect for the gondola and the ski school is excellent. The rooms are dated but the beds are clean and sheets are changed regularly. Unfortunately the walls are paper thin so you will be woken up by other guests returning back from a night out. The hotel is warm, comfortable, cheap and cheerful.
Check in time is 3pm not 2pm as stated on the website. The food is probably the major let down for this hotel, it's mostly luke warm.
I've stayed here a couple of times and for the money it's fine.
by A verified traveler
Posted 12 Nov 2019
by A verified traveler
Stay away from this place!
Posted 5 Mar 2013Stay away from this place! It is v. dated, unfriendly staff and most horrible food on the planet.
The only good thing about this hotel was hot shower!
by Christian
Posted 18 Aug 2014 on Hotels
