Ratings based on 78 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Feb 2024
Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall
by A verified traveler
Posted 16 Feb 2023
Our 2nd visit after staying back in Feb 2020 and feel the same standards have been upheld (hard to do after covid too).
Really nice hotel is nice quiet surroundings, 5 mins drive from the slopes & the free shuttle buses run back and forth all day so work out well.
If you're heading into town in the evening there are always taxis outside and its a set 20 lev which was reasonable (some try it on when coming back so haggle with them).
Good:
- Spacious rooms, very good shower & the kettle/ fridge comes in handy too. We were upgrade to a one bed apartment and it was nice having the sofa to relax in the afternoon.
- Hotel bar is good, plenty of drink choices at good prices and if you fancy a change from the buffet their food menu is decent and fairly priced.
- Shuttle is great into town, goes every 30 mins to the slopes 8-11am then random times 2-6pm to bring you back to the hotel.
- Nice pool/ sauna area although sadly the jacuzzi was closed during our stay.
- Breakfast buffet is decent. Plenty of choice from hot to cold yoghurt/ fruit/ pastries.
-Location is lovely in the forest, especially when the trees are snowy its magical. Very quiet too unlike the hotels around the ski slopes yet still close enough to town.
-Staff were all great. Think others comments about being unfriendly are a little ignorant. Their culture is not super smiley but they were all very pleasant to us and helpful if we needed anything. Also goes a long way to learn some of their language - even jus
Comment from Hotel Management
17 Feb 2023 by Euphoria Club Team, Hotel Management
Thank you for your review. Our team would like to thank you for your time to rate us. It is our pleasure to hear that you enjoyed our facilities and services and we look forward to welcoming you again at Euphoria Club Hotel & Resort. Warm Regards Euphoria Club Hotel & Resort team
by A verified traveler
Posted 22 Oct 2022
Staff wasn’t helpful at all. Probably the worst hotel experience I’ve ever had.
by A verified traveler
Great choice
Posted 5 Mar 2022 on HotelsGreat hotel, very clean and cozy
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Eylem,
Let us thank you for staying with us at Euphoria Club Hotel & Resort. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences.
It will be our pleasure to welcome you again in our premises during a future trip to .
Kind regards,
by A verified traveler
Excellent stay
Posted 1 Mar 2022 on HotelsWe got an absolute bargain on this hotel and I can't fault it for the price we paid. Breakfast is generous, the bar is inexpensive and it's lovely to have the pool and spa. Our room was very spacious and we had a shower over bath. Yes, parts of it could do with a lick of paint perhaps, and it's not a super flash ultra modern kind of hotel but I think for what it is, it's excellent.
We did have one night of noise from people within the hotel and outside but that's not unique to this hotel.
We will be rebooking for next year.
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Guest,
Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future.
With kind regards,
by A verified traveler
Posted 9 Jan 2022 on Hotels
They don’t clean floor in the room by all means and I think they do it as quickly as possible, put trawl in order and the bad in order, and it is clean. The sheets they don’t change as well. Property is excellent, good new apartments , but people who are are serving it are not on the aim of the task. Our first night as we ordered drinks in the bar , closing 11PM , still didn’t finished our drinks not making new order they turn off the lights like they throw as out!!!
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Slagjan.
Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay.
We hope to see you again at Euphoria Club Hotel & Resort,
Warm regards,
by A verified traveler
Family getaway
Posted 12 Nov 2021 on HotelsTwo nights, very pleasant stay. Comfortable and modern accommodation. Apartment had it all. The resort is settled in a quiet, close to everything location. Staff was very helpful.
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Iva,
Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future.
With kind regards,
by A verified traveler
Nice hotel and experience
Posted 11 Mar 2020 on HotelsOverall a very nice hotel and experience. Staff were very friendly. We had a suite and it was huge. Super king size bed in bedroom which was very comfortable. Nice big bath with power shower. good selection at breakfast. Spa facilities were ok and clean. Free shuttle bus is a bonus. Taxi is 10 Lev, about £5. The only thing that stops me giving an excellent score was the noise. 2 floors below me was a group of lads and they were very rowdy after returning from a night out in the early hours.
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Richard,
Greetings from Euphoria Club Hotel & Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff and delicious food. We would love to have the chance to welcome you back in for another stay.
Kind Regards,
by A verified traveler
Posted 5 Mar 2020
Spacious rooms, lovely spa facilities and cosy lounge / bar area
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Guest,
Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future.
With kind regards,
by A verified traveler
Posted 25 Feb 2020
Comment from Hotel Management
22 Apr 2022 by Reception team, Hotel Management
Dear Guest,
Greetings from Euphoria Club Hotel & Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff and delicious food. We would love to have the chance to welcome you back in for another stay.
Kind Regards,
