Ratings based on 986 Verified Reviews

3.3 out of 5
79% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from South Pasadena

Posted 8 Oct 2023
Good size room and bathroom. I was on the top floor street side.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2023 on Hotels
1 out of 5
by A verified traveler

Posted 3 Sep 2023
Absolute nightmare. Entry to room is via app/QR code, neither of which worked. No on site staff to assist. 10 calls to hotel, only to join queue each time and still couldn’t get in. By 7.00pm after about an hour of trying to get in, gave up and started looking for an alternative. 10 calls as line dropped many times. Hotel did not call back once. Another couple were having the same issue. AVOID
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2023
4 out of 5
by A verified traveler

Posted 9 Jul 2023
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Highly recommended

Posted 27 Jun 2023 on Hotels
Excellent stay in Salzburg. Walking distance to the town centre, parks, and the Fortress. Highly recommended.
3 out of 5
by A verified traveler

Posted 22 Jun 2023 on Travelocity
No air conditioning or fan. One window opened onto noisy parking area. No soap in bathroom. No hairdryer Staff while not rude, not particularly friendly. When I left, no “I hope you enjoyed your stay” etc.
4 out of 5
by A verified traveler

Posted 14 Jun 2023 on Travelocity
The room we stayed in was dingy. The original furniture was removed, but no repairs/repainting completed. The best part about the room was the cleanliness of the bathroom.
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