Ratings based on 147 Verified Reviews

3.1 out of 5
43% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 20 Mar 2024
This rom was advertised as a family room but it was basic. A dirty towel was left behind the television, the double bed mattress was stained, there was no plug for the basin and the shower could not be used, the controls were hanging off the wall. The room was very hot and although the heating was turned down it was still too hot to sleep properly and the window could not be opened. The room was advertised as room only, no breakfast supplied, there was a very good cafe next door which opened early. The bar did afternoon and evening meals from Wednesday onwards these were excellent and very reasonable
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024
5 out of 5
by A verified traveler

Posted 25 Feb 2024
We had a lovely stay here, had a meal and drinks in the pub, fab atmosphere. staff are super helpful and friendly.
5 out of 5
by A verified traveler

Smashing little place

Posted 11 Nov 2023 on Hotels
Was a great little place breakfast was delicious
1 out of 5
by A verified traveler

AVOID!!!!!

Posted 21 Oct 2023 on Hotels
Avoid like the plague ! Stank of damp , very dated, no ventilation, window wouldn’t open and was given tools to attempt to open ourselves !!! Mattress extremely thin , only one bedside table Baking hot so couldn’t sleep . no notice of building work , no breakfast , currently sat in A&e with my partner who tripped on shoddy Lino , wish we read and listened to the honest reviews , was left a vulgar note we presume written by a child on the car . Shocking and appalling
3 out of 5
by A verified traveler

Brunel, Saltash

Posted 9 Oct 2023 on Hotels
There was no hot water at the bathroom hand basin until I worked out I had to run the bath tap first and let it run as I used the basin! Some plumbing! It was also disappointing that the hotel didn't serve breakfast but had an 'arrangement; at a cafe next door. 1
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2023 on Hotels
4 out of 5
by A verified traveler

brunel

Posted 24 Sep 2023 on Hotels
very nice venue
3 out of 5
by A verified traveler

Posted 18 Sep 2023
Very welcoming staff, clean and tidy rooms, handy location, but furniture and fixtures needed maintenance.
2 out of 5
by A verified traveler

Not good

Posted 11 Sep 2023 on Hotels
Promised breakfast not available in hotel was supposed to be at café on the corner however was shut on Mondays
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